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~person:"Birnbrich, Cornelia"
~person:"Chomvilailuk, Rojanasak"
~person:"Costa, Francisco José"
~person:"Hurley, Robert F."
~subject:"Beziehungsmarketing"
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Search: "The international journal of bank marketing : IJBM"
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Beziehungsmarketing
Relationship marketing
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Banks
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Finanzdienstleistung
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Vertrauen
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Birnbrich, Cornelia
Chomvilailuk, Rojanasak
Costa, Francisco José
Hurley, Robert F.
Pérez, Andrea
4
Rodríguez del Bosque, Ignacio A.
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Amin, Muslim
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Bang, Nguyen
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The international journal of bank marketing : IJBM
5
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ECONIS (ZBW)
5
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1
Building trust in financial services
Hurley, Robert F.
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010391514
Saved in:
2
Conceptualization and measurement of customer perceived value in banks : a Brazilian contribution
Parente, Eduardo Soares
;
Costa, Francisco José
; …
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 494-509
Persistent link: https://www.econbiz.de/10011384260
Saved in:
3
Understanding the loss of trust in large banks
Hurley, Robert F.
;
Gong, Xueping
;
Waqar, Adeela
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 348-366
Persistent link: https://www.econbiz.de/10010391511
Saved in:
4
The effect of CSR knowledge on customer liking, across cultures
Chomvilailuk, Rojanasak
;
Butcher, Ken
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
2
,
pp. 89-114
Persistent link: https://www.econbiz.de/10009733586
Saved in:
5
The impact of fraud prevention on bank-customer relationships : an empirical investigation in retail banking
Hoffmann, Arvid O. I.
;
Birnbrich, Cornelia
- In:
The international journal of bank marketing : IJBM
30
(
2012
)
5
,
pp. 390-407
Persistent link: https://www.econbiz.de/10009581837
Saved in:
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