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~person:"Blankson, Charles"
~person:"Eweoya, Ibukun O."
~person:"Pérez, Andrea"
~person:"Sultan, Parves"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Bank
7
Consumer behaviour
6
Konsumentenverhalten
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Beziehungsmarketing
5
Customer satisfaction
5
Kundenzufriedenheit
5
Relationship marketing
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Corporate social responsibility
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Customers
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Service quality
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Wahrnehmung
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Bankgeschäft
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Banking services
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Blankson, Charles
Eweoya, Ibukun O.
Pérez, Andrea
Sultan, Parves
Brun, Isabelle
2
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Ladeira, Wagner Junior
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Adewoye, Oyerinde J.
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Ayo, Charles K.
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The international journal of bank marketing : IJBM
4
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ECONIS (ZBW)
4
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Demographic differences in Jordanian bank service quality perceptions
Al-jazzazi, Akram
;
Sultan, Parves
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 275-297
Persistent link: https://www.econbiz.de/10011707781
Saved in:
2
E-banking users’ behaviour : e-service quality, attitude, and customer satisfaction
Ayo, Charles K.
;
Oni, Aderonke Atinuke
;
Adewoye, Oyerinde J.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 347-367
Persistent link: https://www.econbiz.de/10011593755
Saved in:
3
Customer responses to CSR in the Pakistani banking industry
Khan, Zia
;
Ferguson, David
;
Pérez, Andrea
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 471-493
Persistent link: https://www.econbiz.de/10011384253
Saved in:
4
Banking service quality in the Middle Eastern countries
Al-jazzazi, Akram Mahmoud
;
Sultan, Parves
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
7
,
pp. 688-700
Persistent link: https://www.econbiz.de/10010423913
Saved in:
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