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~person:"Brown, Kerry"
~person:"Oswald, Andrew J."
~person:"Prentice, Catherine"
~subject:"Australia"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
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Search: subject_exact:"Glücksspiel"
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Australia
Relationship marketing
Gambling
26
Glücksspiel
26
Dienstleistungsqualität
17
Service quality
17
Beziehungsmarketing
13
Customer satisfaction
13
Kundenzufriedenheit
13
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Brown, Kerry
Oswald, Andrew J.
Prentice, Catherine
Schnytzer, Adi
6
Wong, IpKin Anthony
6
Lee, Timothy Jeonglyeol
4
Barsky, Jonathan
3
King, Brian
3
Farrell, Lisa
2
Gainsbury, Sally
2
Hing, Nerilee
2
Ji, Chunli
2
Lam, Desmond
2
Lamers, Martien
2
Lee, Timothy J.
2
Lucas, Anthony F.
2
Makropoulou, Vasiliki
2
Mizerski, Richard
2
Sadeque, Saalem
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Siminski, Peter
2
Snir, Avichai
2
Tanford, Sarah
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Tsai, Henry
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Worthington, Andrew Charles
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Adabor, Opoku
1
Ahn, Tae-hong
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Alchin, Terry M.
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Awaworyi Churchill, Sefa
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Baloglu, Seyhmus
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Bedford, Anthony
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Bernhard, Bo Jason
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Bilgihan, Anil
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Bradrania, Reza
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Brain, Peter J.
1
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International journal of hospitality management
3
Journal of business research : JBR
3
Journal of retailing and consumer services
2
Services marketing quarterly
2
International journal of contemporary hospitality management
1
Journal of vacation marketing
1
Journal of vacation marketing : an international journal
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Review of Economics of the Household
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Tourism and hospitality research : the surrey quarterly review
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ECONIS (ZBW)
15
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1
The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
Tuguinay, Jovanie A.
;
Prentice, Catherine
;
Moyle, Brent
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209579
Saved in:
2
The influence of gaming and non-gaming experience on customers' response to the casino
Prentice, Catherine
;
Ji, Chunli
;
Li, Kefang
- In:
Journal of vacation marketing
28
(
2022
)
4
,
pp. 455-468
Persistent link: https://www.econbiz.de/10013387788
Saved in:
3
Linking transaction-specific satisfaction and customer loyalty : the case of casino resorts
Ji, Chunli
;
Prentice, Catherine
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012431580
Saved in:
4
Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Saved in:
5
Multilevel environment induced impulsive gambling
Wong, IpKin Anthony
;
Prentice, Catherine
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2102-2108
Persistent link: https://www.econbiz.de/10011373144
Saved in:
6
Casino marketing, problem gamblers or loyal customers?
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2084-2092
Persistent link: https://www.econbiz.de/10011373152
Saved in:
7
Who stays, who walks, and why in high-intensity service contexts
Prentice, Catherine
- In:
Journal of business research : JBR
67
(
2014
)
4
,
pp. 608-614
Persistent link: https://www.econbiz.de/10010363447
Saved in:
8
A patron, a referral and why in Macau casinos : the case of mainland Chinese gamblers
Zeng, Zhong Lu
;
Prentice, Catherine
- In:
International journal of hospitality management
36
(
2014
),
pp. 167-175
Persistent link: https://www.econbiz.de/10010239298
Saved in:
9
Linking service quality, customer satisfaction and loyalty in casinos, does membership matter?
Dong, Shi Yong
;
Prentice, Catherine
;
He, Wei
- In:
International journal of hospitality management
40
(
2014
),
pp. 81-91
Persistent link: https://www.econbiz.de/10010388587
Saved in:
10
Attitudinal and behavioral loyalty amongst casino players in Macau
Prentice, Catherine
- In:
Services marketing quarterly
34
(
2013
)
4
,
pp. 309-321
Persistent link: https://www.econbiz.de/10010208598
Saved in:
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