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~person:"Bufquin, Diego"
~person:"Jacob, Céline"
~person:"Lee, Timothy Jeonglyeol"
~subject:"Career development"
~subject:"Kundenzufriedenheit"
~subject:"Tourismusberufe"
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Career development
Kundenzufriedenheit
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Consumer behaviour
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Customer satisfaction
6
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Bufquin, Diego
Jacob, Céline
Lee, Timothy Jeonglyeol
Jang, Soocheong
12
Ryu, Kisang
9
Han, Heesup
7
Mattila, Anna S.
7
Prayag, Girish
6
Kim, Wansoo
5
Ok, Chihyung
5
Park, Jeong-Yeol
5
Song, Hanqun
5
Ahn, Jiseon
4
Cho, Meehee
4
Guéguen, Nicolas
4
Ha, Jooyeon
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Lin, Ingrid Y.
4
Namkung, Young
4
Prybutok, Victor R.
4
Qu, Hailin
4
Bonn, Mark Andrew
3
Brewster, Zachary W.
3
Chen, Han
3
Cheng, Ching-Chan
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DiPietro, Robin B.
3
Ha, Hong Youl
3
Hight, S. Kyle
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Jayaraman, Sarumathi
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Kim, Jong-Hyeong
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Kim, Woo Gon
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Kimes, Sheryl E.
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Law, Rob
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Line, Nathaniel D.
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Mathe, Kimberly
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Netessine, Serguei
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Noone, Breffni M.
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Orlowski, Marissa
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International journal of hospitality management
4
Journal of hospitality marketing & management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of travel and tourism marketing
1
The Cornell hospitality quarterly
1
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1
Employee work status, mental health, substance use, and career turnover intentions : an examination of restaurant employees during COVID-19
Bufquin, Diego
;
Park, Jeong-Yeol
;
Back, Robin M.
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435882
Saved in:
2
The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
3
The influence of restaurant co-workers' perceived warmth and competence on employees' turnover intentions : the mediating role of job attitudes
Bufquin, Diego
;
DiPietro, Robin B.
;
Orlowski, Marissa
; …
- In:
International journal of hospitality management
60
(
2017
),
pp. 13-22
Persistent link: https://www.econbiz.de/10011640207
Saved in:
4
Effects of social perceptions and organizational commitment on restaurant performance
Bufquin, Diego
;
DiPietro, Robin B.
;
Park, Jeong-Yeol
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
7
,
pp. 752-769
Persistent link: https://www.econbiz.de/10011784024
Saved in:
5
Using verbal attention to enhance restaurant customer satisfaction and behavior
Jacob, Céline
;
Guéguen, Nicolas
;
Boulbry, Gaëlle
- In:
International journal of hospitality management
39
(
2014
),
pp. 50-52
Persistent link: https://www.econbiz.de/10010389430
Saved in:
6
Customer satisfaction with Korean restaurants in Australia and their role as ambassadors for tourism marketing
Min, Kye-hong
;
Lee, Timothy Jeonglyeol
- In:
Journal of travel and tourism marketing
31
(
2014
)
3/4
,
pp. 493-506
Persistent link: https://www.econbiz.de/10010395942
Saved in:
7
Clothing color and tipping : gentlemen patrons give more tips to waitresses with red clothes
Guéguen, Nicolas
;
Jacob, Céline
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
2
,
pp. 275-280
Persistent link: https://www.econbiz.de/10010358982
Saved in:
8
Senior citizen satisfaction with restaurant service quality
Lee, Timothy Jeonglyeol
;
Cho, Hwaim
;
Ahn, Tae-hong
- In:
Journal of hospitality marketing & management
21
(
2012
)
1/2
,
pp. 215-226
Persistent link: https://www.econbiz.de/10009512707
Saved in:
9
She wore something in her hair : the effect of ornamentation on tipping
Jacob, Céline
;
Guéguen, Nicolas
;
Delfosse, Christine
- In:
Journal of hospitality marketing & management
21
(
2012
)
3/4
,
pp. 414-420
Persistent link: https://www.econbiz.de/10009563437
Saved in:
10
The effect of physical distance between patrons and servers on tipping
Jacob, Céline
;
Guéguen, Nicolas
- In:
Journal of hospitality & tourism research : JHTR ; the …
36
(
2012
)
1
,
pp. 25-31
Persistent link: https://www.econbiz.de/10009504066
Saved in:
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