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~person:"Bujisic, Milos"
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Search: subject_exact:"Verbraucherzufriedenheit"
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Customer satisfaction
9
Kundenzufriedenheit
9
Dienstleistungsqualität
8
Service quality
8
Consumer behaviour
7
Konsumentenverhalten
7
Airport
3
Flughafen
3
Holiday behaviour
3
Satisfaction
3
Urlaubsverhalten
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Arbeitszufriedenheit
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Emotion
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Hotel industry
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Hotellerie
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Tourism
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Tourismus
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Virales Marketing
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Airport environment
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Airport service quality
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Airport technology
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Ambience
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Beschwerdemanagement
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Beziehungsmarketing
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Big five personality
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Computer-generated images
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Bujisic, Milos
Han, Heesup
66
Homburg, Christian
58
Mattila, Anna S.
37
Svensson, Göran
33
Mittal, Vikas
30
Usman, Osly
28
Aksoy, Lerzan
27
Huber, Frank
27
Wong, IpKin Anthony
27
Ringle, Christian M.
26
Gil Saura, Irene
25
Prentice, Catherine
25
Prayag, Girish
24
Prybutok, Victor R.
24
Hyun, Sunghyup Sean
23
Söderlund, Magnus
23
Bruhn, Manfred
21
Jang, Soocheong
21
Keiningham, Timothy
21
Bauer, Hans H.
20
Bilgihan, Anil
20
Evanschitzky, Heiner
20
Matzler, Kurt
20
Shahin, Arash
20
Sharma, Piyush
20
Gustafsson, Anders
19
Lee, Choong-Ki
19
Töpfer, Armin
19
Stauss, Bernd
18
Balaji, M. S.
17
Loureiro, Sandra Maria Correia
17
Roschk, Holger
17
Su, LuJun
17
Barnes, Donald C.
16
Gelbrich, Katja
16
Hsu, Maxwell K.
16
McColl-Kennedy, Janet R.
16
Park, Jungkun
16
Ryu, Kisang
16
Sirgy, M. Joseph
16
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International journal of contemporary hospitality management
2
International journal of hospitality management
1
Journal of air transport management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Technological forecasting & social change : an international journal
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Tourism review : the official journal of the AIEST
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ECONIS (ZBW)
9
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1
It's raining complaints! : how weather factors drive consumer comments and word-of-mouth
Bujisic, Milos
;
Bogicevic, Vanja
;
Parsa, H. G.
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
5
,
pp. 656-681
Persistent link: https://www.econbiz.de/10012053330
Saved in:
2
Satisfaction and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their satisfaction and emotions
Sukhu, Anupama
;
Choi, Hyeyoon
;
Bujisic, Milos
; …
- In:
International journal of hospitality management
77
(
2019
),
pp. 51-63
Persistent link: https://www.econbiz.de/10011988431
Saved in:
3
Impact of computer-generated images on LODGSCAPE perceptions and visit intentions
Bogicevic, Vanja
;
Bujisic, Milos
;
Choi, Hyeyoon
;
Smith, …
- In:
Journal of hospitality marketing & management
26
(
2017
)
4
,
pp. 416-442
Persistent link: https://www.econbiz.de/10011707127
Saved in:
4
The impact of traveler-focused airport technology on traveler satisfaction
Bogicevic, Vanja
;
Bujisic, Milos
;
Bilgihan, Anil
;
Yang, Wan
- In:
Technological forecasting & social change : an …
123
(
2017
),
pp. 351-361
Persistent link: https://www.econbiz.de/10011898199
Saved in:
5
Traveler anxiety and enjoyment : the effect of airport environment on traveler's emotions
Bogicevic, Vanja
;
Yang, Wan
;
Cobanoglu, Cihan
; …
- In:
Journal of air transport management
57
(
2016
),
pp. 122-129
Persistent link: https://www.econbiz.de/10011610838
Saved in:
6
Subscribed content relationship between guest experience, personality characteristics, and satisfaction : moderating effect of extraversion and openness to experience
Bujisic, Milos
;
Bilgihan, Anil
;
Smith, Scott
- In:
Tourism analysis : an interdisciplinary tourism & …
20
(
2015
)
1
,
pp. 25-38
Persistent link: https://www.econbiz.de/10010516613
Saved in:
7
Not all smiles are created equal : investigating the effects of display authenticity and service relationship on customer tipping behavior
Bujisic, Milos
;
Wu, Luorong
;
Mattila, Anna
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 293-306
Persistent link: https://www.econbiz.de/10010250181
Saved in:
8
The effects of restaurant quality attributes on consumer behavioral intentions
Bujisic, Milos
;
Hutchinson, Joe
;
Parsa, H. G.
- In:
International journal of contemporary hospitality management
26
(
2014
)
8
,
pp. 1270-1291
Persistent link: https://www.econbiz.de/10010467913
Saved in:
9
Airport service quality drivers of passenger satisfaction
Bogicevic, Vanja
;
Yang, Wan
;
Bilgihan, Anil
;
Bujisic, Milos
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
4
,
pp. 3-18
Persistent link: https://www.econbiz.de/10010226571
Saved in:
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