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~person:"Busser, James A."
~person:"Huang, Tseng-Lung"
~person:"Law, Chun Hung Roberts"
~subject:"Consumer behaviour"
~subject:"Customer integration"
~subject:"Marketingtheorie"
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Consumer behaviour
Customer integration
Marketingtheorie
Customer value
7
Kundenwert
7
Betriebliche Wertschöpfung
5
Beziehungsmarketing
5
Relationship marketing
5
Value creation
5
Kundenintegration
4
Marketing theory
4
Service-Dominant Logic
4
Service-dominant logic
4
Customer satisfaction
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Mobile communications
2
Mobilkommunikation
2
Service quality
2
service-dominant logic
2
trust
2
Austauschtheorie
1
Business network
1
Co-created value
1
Competitive advantage
1
Competitive service advantage
1
Confidence
1
Customer participation
1
Customer service
1
Dienstleistung
1
Dienstleistungssektor
1
Einzelhandel
1
Gastgewerbe
1
Holiday behaviour
1
Hospital
1
Hospitality industry
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Hotel industry
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1
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Busser, James A.
Huang, Tseng-Lung
Law, Chun Hung Roberts
Ko, Eunju
9
Kumar, V.
8
Verhoef, Peter C.
7
Reinartz, Werner J.
6
Ahn, Jiseon
5
Kim, Kyung Hoon
5
Kleinaltenkamp, Michael
5
Gil Saura, Irene
4
Heinonen, Kristina
4
Hollebeek, Linda D.
4
Itani, Omar S.
4
Lehmann, Donald R.
4
McColl-Kennedy, Janet R.
4
Sesé, F. Javier
4
Shamim, Amjad
4
Akter, Shahriar
3
Babu, Mujahid Mohiuddin
3
Bai, Billy
3
Baumann, Jasmin
3
Cabiddu, Francesca
3
Cobelli, Nicola
3
Cossío-Silva, Francisco-José
3
Dedeoğlu, Bekir Bora
3
Edvardsson, Bo
3
Frow, Pennie
3
Gallarza, Martina G.
3
Gligor, David M.
3
Grace, Debra
3
Guo, Lin
3
Gupta, Sunil
3
Kim, Juran
3
Kim, Sang Jin
3
Koller, Monika
3
Komulainen, Hanna
3
Le Meunier-FitzHugh, Kenneth
3
Le Nguyen Hau
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Lo Iacono, Joseph
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
International journal of hospitality management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Service business
1
Tourism management : research, policies, practice
1
Tourism review
1
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ECONIS (ZBW)
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1
Mobile-based value co-creation : contextual factors towards customer experiences
Lei, Soey Sut Ieng
;
Wang, Dan
;
Law, Chun Hung Roberts
- In:
Tourism review
77
(
2022
)
4
,
pp. 1153-1165
Persistent link: https://www.econbiz.de/10013368974
Saved in:
2
The reciprocal role of trust in customer value co-creation
Shulga, Lenna V.
;
Busser, James A.
;
Bai, Billy
;
Kim, Hyelin
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
4
,
pp. 672-696
Persistent link: https://www.econbiz.de/10012520333
Saved in:
3
Customer acceptance of four types of hospitality value propositions
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241949
Saved in:
4
Engaging customers in value co-creation through mobile instant messaging in the tourism and hospitality industry
Lei, Soey Sut Ieng
;
Ye, Shun
;
Wang, Dan
;
Law, Chun Hung …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 229-251
Persistent link: https://www.econbiz.de/10012201334
Saved in:
5
An investigation of the perceived value of shopping tourism
Choi, Miju
;
Law, Chun Hung Roberts
;
Heo, Cindy Yoonjoung
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
7
,
pp. 962-980
Persistent link: https://www.econbiz.de/10011927262
Saved in:
6
Co-created value : multidimensional scale and nomological network
Busser, James A.
;
Shulga, Lenna V.
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 69-86
Persistent link: https://www.econbiz.de/10011775064
Saved in:
7
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
Saved in:
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