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~person:"Carbonell, Pilar"
~person:"Witell, Lars"
~subject:"EU countries"
~subject:"Relationship marketing"
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EU countries
Relationship marketing
Dienstleistung
19
Services
19
Innovation
18
Innovation management
12
Innovationsmanagement
12
Service innovation
12
Dienstleistungssektor
11
Service industry
11
Dienstleistungsinnovation
10
Customer integration
7
Kundenintegration
7
Beziehungsmarketing
6
New service development
6
New product development
5
Produktentwicklung
5
Business services
4
Dienstleistungsqualität
4
Service quality
4
Unternehmensdienstleistung
4
Customer satisfaction
3
Enterprise architecture
3
Kundenzufriedenheit
3
Unternehmensarchitektur
3
Arbeitsgruppe
2
Betriebliche Wertschöpfung
2
Bibliometrics
2
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2
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2
Schweden
2
Sweden
2
Team
2
Value creation
2
Bricolage
1
Bundling strategy
1
COVID-19
1
Capabilities
1
Consumer behaviour
1
Coronavirus
1
Customer experience
1
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6
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Carbonell, Pilar
Witell, Lars
Stauss, Bernd
8
Bruhn, Manfred
7
Corsten, Hans
5
Edvardsson, Bo
5
Gustafsson, Anders
5
Jaakkola, Elina
5
McColl-Kennedy, Janet R.
5
Bitner, Mary Jo
4
Gremler, Dwayne D.
4
Grönroos, Christian
4
Vargo, Stephen L.
4
Benoit, Sabine
3
Gouthier, Matthias H. J.
3
Helkkula, Anu
3
Huang, Ming-Hui
3
Lusch, Robert F.
3
Reichwald, Ralf
3
Rubalcaba-Bermejo, Luis
3
Russell-Bennett, Rebekah
3
Rust, Roland T.
3
Stuhlmann, Stephan
3
Walsh, Gianfranco
3
Zeithaml, Valarie A.
3
Aarikka-Stenroos, Leena
2
Aggarwal, Himanshu
2
Aksoy, Lerzan
2
Alkire, Linda
2
Ballantyne, David
2
Benkenstein, Martin
2
Bruce, Helen L.
2
Camacho Ballesta, José A.
2
Choi, Laee
2
Coenen, Christian
2
Dev, Chekitan S.
2
Donges, Juergen B.
2
Dous, Malte
2
Drake-Brockman, Jane
2
Dunkel, Wolfgang
2
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European journal of marketing : EJM
1
Handbook of service science ; [Vol. 1]
1
Journal of business research : JBR
1
The journal of business & industrial marketing
1
The journal of product innovation management : an international publication of the Product Development & Management Association
1
The journal of services marketing
1
Source
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ECONIS (ZBW)
6
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1
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
2
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
3
The effect of customer information during new product development on profits from goods and services
Witell, Lars
;
Gustafsson, Anders
;
Johnson, Michael D.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1709-1730
Persistent link: https://www.econbiz.de/10010429767
Saved in:
4
Antecedents and consequences of using information from customers involved in new service development
Carbonell, Pilar
;
Rodriguez-Escudero, Ana-Isabel
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 112-122
Persistent link: https://www.econbiz.de/10010248165
Saved in:
5
Service innovation and customer co-development
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
-
2010
Persistent link: https://www.econbiz.de/10003968932
Saved in:
6
Customer involvement in new service development : an examination of antecedents and outcomes
Carbonell, Pilar
;
Rodríguez-Escudero, Ana I.
;
Pujari, …
- In:
The journal of product innovation management : an …
26
(
2009
)
5
,
pp. 536-550
Persistent link: https://www.econbiz.de/10003883623
Saved in:
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