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~person:"Choi, Tsan-Ming"
~person:"Marín, Alfredo"
~person:"Raab, Carola"
~subject:"Beziehungsmarketing"
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| 4 applied filters
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Beziehungsmarketing
Relationship marketing
18
Consumer behaviour
10
Konsumentenverhalten
10
Customer satisfaction
7
Hotel industry
7
Hotellerie
7
Kundenzufriedenheit
7
Kundenbindungsprogramm
5
Loyalty program
5
Dienstleistungsqualität
4
Service quality
4
Theorie
3
Theory
3
loyalty
3
Betriebliche Standortwahl
2
Brand loyalty
2
Customer participation
2
Firm location choice
2
Markentreue
2
Mathematical programming
2
Mathematische Optimierung
2
Preismanagement
2
Pricing strategy
2
Revenue management
2
Revenue-Management
2
Switching behaviour
2
USA
2
United States
2
Viral marketing
2
Virales Marketing
2
Wechselverhalten
2
commitment
2
reward programs
2
3D printing
1
Asymmetric relationships
1
Brand
1
Brand image
1
Brand management
1
COVID-19
1
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Undetermined
10
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Article
18
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Article in journal
18
Aufsatz in Zeitschrift
18
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English
18
Author
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Choi, Tsan-Ming
Marín, Alfredo
Raab, Carola
Bruhn, Manfred
112
Homburg, Christian
108
Kumar, V.
80
Huber, Frank
55
Verhoef, Peter C.
55
Han, Heesup
54
Hollebeek, Linda D.
50
Herrmann, Andreas
49
Bauer, Hans H.
46
Piller, Frank T.
46
Stauss, Bernd
44
Krafft, Manfred
43
Palmatier, Robert W.
40
Mattila, Anna S.
38
Gil Saura, Irene
37
Stock-Homburg, Ruth
34
Hippner, Hajo
33
Smith, Alan D.
33
Thaichon, Park
32
Van den Poel, Dirk
32
Wiedmann, Klaus-Peter
32
Wilde, Klaus D.
32
Mittal, Vikas
31
Prentice, Catherine
31
Neslin, Scott A.
30
Reichwald, Ralf
30
Svensson, Göran
30
Loureiro, Sandra Maria Correia
29
Reinartz, Werner J.
29
Töpfer, Armin
29
Evanschitzky, Heiner
28
Georgi, Dominik
28
Matzler, Kurt
28
Sheth, Jagdish N.
28
Eggert, Andreas
27
Grewal, Dhruv
27
Walsh, Gianfranco
27
Grönroos, Christian
26
Kleinaltenkamp, Michael
26
Quach, Sara
26
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Published in...
All
European journal of operational research : EJOR
4
International journal of hospitality management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
International journal of contemporary hospitality management
2
Journal of hospitality marketing & management
2
European journal of marketing : EJM
1
Journal of revenue and pricing management
1
Journal of travel and tourism marketing
1
Transportation research / E : an international journal
1
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ECONIS (ZBW)
18
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1
Trade-in operations under retail competition : effects of brand loyalty
Tang, Fei
;
Dai, Ying
;
Ma, Zujun
;
Choi, Tsan-Ming
- In:
European journal of operational research : EJOR
310
(
2023
)
1
,
pp. 397-414
Persistent link: https://www.econbiz.de/10014340185
Saved in:
2
Uncovering the relationship between revenue management and hotel loyalty programs
Lentz, Melissa
;
Berezan, Orie
;
Raab, Carola
- In:
Journal of revenue and pricing management
21
(
2022
)
3
,
pp. 306-320
Persistent link: https://www.econbiz.de/10013258162
Saved in:
3
How small-and-medium transportation companies handle asymmetric customer relationships under COVID-19 pandemic : a multi-method study
Mitręga, Maciej
;
Choi, Tsan-Ming
- In:
Transportation research / E : an international journal
148
(
2021
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012513472
Saved in:
4
Self-design fun : should 3D printing be employed in mass customization operations?
Guo, Shu
;
Choi, Tsan-Ming
;
Chung, Sai Ho
- In:
European journal of operational research : EJOR
299
(
2022
)
3
,
pp. 883-897
Persistent link: https://www.econbiz.de/10013207182
Saved in:
5
Indirect customer-to-customer interactions and experiential value : examining solo and social diners
Han, Wenjia
;
Jiang, Wen
;
Tang, Jason
;
Raab, Carola
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 1668-1691
Persistent link: https://www.econbiz.de/10013412075
Saved in:
6
Multi-period stochastic covering location problems : modeling framework and solution approach
Marín, Alfredo
;
Martínez-Merino, Luisa I.
; …
- In:
European journal of operational research : EJOR
268
(
2018
)
2
,
pp. 432-449
Persistent link: https://www.econbiz.de/10011852542
Saved in:
7
Style before substance? : building loyalty through marketing communication congruity
Berezan, Orie
;
Krishen, Anjala Selena
;
Tanford, Sarah
; …
- In:
European journal of marketing : EJM
51
(
2017
)
7/8
,
pp. 1332-1352
Persistent link: https://www.econbiz.de/10011725683
Saved in:
8
Construction and validation of the customer participation scale
Chen, Sandy C.
;
Raab, Carola
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
2
,
pp. 131-153
Persistent link: https://www.econbiz.de/10011645595
Saved in:
9
Segmenting customers by participation : an innovative path to service excellence
Chen, Sandy C.
;
Raab, Carola
;
Tanford, Sarah
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1468-1485
Persistent link: https://www.econbiz.de/10011732155
Saved in:
10
Improving casino performance through enhanced loyalty programs
Min, Ji Hye
;
Raab, Carola
;
Tanford, Sarah
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 372-394
Persistent link: https://www.econbiz.de/10011499244
Saved in:
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