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~person:"Claeys, An-Sofie"
~person:"Pérez, Andrea"
~subject:"Service quality"
~subject:"Öffentlichkeitsarbeit"
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Search: subject_exact:"Corporate reputation"
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Service quality
Öffentlichkeitsarbeit
Corporate reputation
13
Firmenimage
13
Corporate Social Responsibility
10
Corporate social responsibility
10
Public relations
6
Bank
5
Reputation
5
Beziehungsmarketing
3
CSR image
3
Consumer behaviour
3
Crisis management
3
Customer satisfaction
3
Konsumentenverhalten
3
Krisenmanagement
3
Kundenzufriedenheit
3
Relationship marketing
3
Spain
3
Spanien
3
Stakeholder
3
Communication
2
Corporate culture
2
Crisis communication
2
Game theory
2
Kommunikation
2
Loyalty
2
Reporting
2
Satisfaction
2
Spieltheorie
2
Stakeholders
2
Unternehmenskultur
2
Banking industry
1
Belgien
1
Belgium
1
Bibliometrics
1
Bibliometrie
1
Brand image
1
CSR
1
Confidence
1
Cross-country
1
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Claeys, An-Sofie
Pérez, Andrea
Melewar, T. C.
22
Balmer, John M. T.
11
Bang, Nguyen
8
Foroudi, Pantea
8
Podnar, Klement
8
Coombs, W. Timothy
7
Carroll, Craig E.
6
Dennis, Charles
5
Lies, Jan
5
Balmer, John M.T.
4
Doorley, John
4
Garcia, Helio Fred
4
Ingenhoff, Diana
4
Kitchen, Philip J.
4
Lee, Jung Wan
4
Niederhäuser, Markus
4
Rosenberger, Nicole
4
Siano, Alfonso
4
Aula, Pekka
3
Becker, Kip
3
Bihler, Ulrich
3
Cham Tat Huei
3
Chung, Angie
3
Conte, Francesca
3
Cuomo, Maria Teresa
3
Dowling, Grahame R.
3
Eisenegger, Mark
3
Elsbach, Kimberly D.
3
Frandsen, Sanne
3
Garcia, Helio F.
3
Hetze, Katharina
3
Hofmann, Thorsten
3
Huang-Horowitz, Nell C.
3
Höbel, Peter
3
Jaiswal, Deepak
3
Kalelkar, Rachana
3
Kant, Rishi
3
Kinter, Achim
3
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Breaking new ground in theory and practice
1
Corporate communications : an international journal
1
Corporate reputation review : an international journal
1
International journal of hospitality management
1
Journal of business research : JBR
1
Journal of communication management : an international journal
1
Journal of financial services marketing : JFSM
1
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ECONIS (ZBW)
7
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1
Communicating sadness : the impact of emotional crisis communication on the organizational post-crisis reputation
Schoofs, Lieze
;
Claeys, An-Sofie
- In:
Journal of business research : JBR
130
(
2021
),
pp. 271-282
Persistent link: https://www.econbiz.de/10012544790
Saved in:
2
Corporate social responsibility (CSR) and customer loyalty in the hotel industry : a cross-country study
Latif, Khawaja Fawad
;
Pérez, Andrea
;
Sahibzada, Umar Farooq
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012293766
Saved in:
3
Debunking the myth of denial's effectiveness in crisis communication : context matters
Coombs, W. Timothy
;
Holladay, Sherry Jean
;
Claeys, An-Sofie
- In:
Journal of communication management : an international …
20
(
2016
)
4
,
pp. 381-395
Persistent link: https://www.econbiz.de/10011645665
Saved in:
4
Corporate reputation and CSR reporting to stakeholders : gaps in the literature and future lines of research
Pérez, Andrea
- In:
Corporate communications : an international journal
20
(
2015
)
1
,
pp. 11-29
Persistent link: https://www.econbiz.de/10010513895
Saved in:
5
Customer values and CSR image in the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
1
,
pp. 46-61
Persistent link: https://www.econbiz.de/10011298753
Saved in:
6
Organizational and corporate identity revisited : toward a comprehensive understanding of identity in business
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Corporate reputation review : an international journal
17
(
2014
)
1
,
pp. 3-27
Persistent link: https://www.econbiz.de/10010351359
Saved in:
7
Determinants of the impact of crises on organizational reputation : an experimental test of crisis communication strategies and the moderating impact of locus of control
Claeys, An-Sofie
;
Cauberghe, Verolien
;
Vyncke, Patrick
- In:
Breaking new ground in theory and practice
,
(pp. 249-262)
.
2011
Persistent link: https://www.econbiz.de/10009380722
Saved in:
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