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~person:"Clark, Graham"
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Dienstleistung
8
Management
6
Dienstleistungsmanagement
5
Service management
5
Lehrbuch
4
Operations Management
2
Service industries
2
Automotive industry
1
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English
10
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9
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Clark, Graham
Johnston, Robert
9
Shulver, Michael
3
Armistead, Colin G.
2
Armistead, Colin
1
Clark, David P.
1
Clark, Graham P.
1
Clark, Timothy
1
Clarke, Graham
1
Clutterbuck, David
1
Dietz, Graham
1
James, Kim
1
Johnston, R.
1
Macaulay, Steve
1
Möllering, Guido
1
Poole, Richard
1
Powell, Antony
1
Slack, Nigel
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Zolfaghari, Badri
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Always learning
1
Business performance measurement : unifying theories and integrating practice
1
East African economics review : the journal of the Economics Club of Kenya and the Uganda Economics Society
1
European polymers paint colour journal : raw materials and additives for paint, plastics, printing ink, adhesives and allied industries
1
Journal of managerial psychology
1
L' établissement et la perception des impôts à charge des non-résidents
1
Managing service quality : MSQ ; an international journal
1
The service industries journal
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ECONIS (ZBW)
8
USB Cologne (EcoSocSci)
7
OLC EcoSci
4
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1
Service operations management
Johnston, Robert
;
Shulver, Michael
;
Slack, Nigel
; …
-
2021
-
Fifth edition
Persistent link: https://www.econbiz.de/10012315196
Saved in:
2
Service operations management : improving service delivery
Johnston, Robert
;
Clark, Graham
;
Shulver, Michael
-
2012
-
4. ed.
Persistent link: https://www.econbiz.de/10009532314
Saved in:
3
Service operations management : improving service delivery
Johnston, Robert
;
Clark, Graham
;
Shulver, Michael
-
2012
-
4. ed.
Persistent link: https://www.econbiz.de/10009528614
Saved in:
4
Service operations management : improving service delivery
Johnston, Robert
;
Clark, Graham
-
2008
-
3. ed.
Persistent link: https://www.econbiz.de/10003654923
Saved in:
5
Service operations management : improving service delivery
Johnston, Robert
;
Clark, Graham
-
2008
-
3. ed.
Persistent link: https://www.econbiz.de/10004910964
Saved in:
6
Context-based measurement
Clark, Graham
;
Powell, Antony
- In:
Business performance measurement : unifying theories …
,
(pp. 318-335)
.
2007
Persistent link: https://www.econbiz.de/10003593144
Saved in:
7
Additives - Silicone free for UV - A new silicone free additive for UV-EB curable coatings.
Clark, Graham
- In:
European polymers paint colour journal : raw materials …
196
(
2006
)
4497
,
pp. 32-33
Persistent link: https://www.econbiz.de/10005917941
Saved in:
8
Service operations management : improving service delivery
Johnston, Robert
-
2005
-
2. ed
Persistent link: https://www.econbiz.de/10002404900
Saved in:
9
Service operations management : improving service delivery
Johnston, Robert
;
Clark, Graham
-
2005
-
2. ed.
Persistent link: https://www.econbiz.de/10004823593
Saved in:
10
Service organisations: issues in transition and anxiety containment
James, Kim
;
Clark, Graham
- In:
Journal of managerial psychology
17
(
2002
)
5
,
pp. 394-407
Persistent link: https://www.econbiz.de/10006973294
Saved in:
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