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~person:"Cummings, Thomas G."
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Dienstleistungsbetrieb
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Cummings, Thomas G.
Bowen, David E.
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Bowen, David
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The Jossey-Bass management series
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Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing
Bowen, David Earl
(
contributor
); …
-
1990
-
1. ed.
Persistent link: https://www.econbiz.de/10013548634
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2
Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing
Bowen, David E.
(
contributor
);
Chase, Richard B.
(
contributor
)
-
1990
-
1. ed.
Persistent link: https://www.econbiz.de/10004094980
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