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~person:"Dedeoğlu, Bekir Bora"
~person:"Ok, Chihyung"
~subject:"Anforderungsprofil"
~subject:"Work behaviour"
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Anforderungsprofil
Work behaviour
Tourism employees
11
Tourismusberufe
11
Hotel industry
9
Hotellerie
9
Arbeitsverhalten
7
Arbeitszufriedenheit
6
Job satisfaction
6
Employee retention
5
Mitarbeiterbindung
5
Dienstleistungsqualität
4
Service quality
4
Arbeitskräfte
3
Arbeitsleistung
3
Beziehungsmarketing
3
Emotion
3
Job performance
3
Leistungsmotivation
3
Relationship marketing
3
Work motivation
3
Workforce
3
Arbeitsmobilität
2
Consumer behaviour
2
Customer satisfaction
2
Customer service
2
Intelligence
2
Intelligenz
2
Konsumentenverhalten
2
Kundenservice
2
Kundenzufriedenheit
2
Labour mobility
2
depersonalization
2
job satisfaction
2
Affective commitment
1
Airline
1
Arbeitspsychologie
1
Artificial intelligence
1
Behavioral integrity
1
Betriebsklima
1
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Dedeoğlu, Bekir Bora
Ok, Chihyung
Karatepe, Osman M.
12
Jung, Hyo Sun
5
Kim, Peter Beomcheol
5
Yoon, Hye Hyun
5
Lee, JungHoon
4
Ayoun, Baker
3
Chen, Han
3
Cho, Seonghee
3
Kim, Wansoo
3
Aguiar-Quintana, Teresa
2
Araujo-Cabrera, Yasmina
2
Azila-Gbettor, Edem Maxwell
2
Boğan, Erhan
2
Boǧan, Erhan
2
Chia, Yew Ming
2
Eyoun, Khalid
2
Gursoy, Dogan
2
Hai, Shenyang
2
Han, Heesup
2
Hassannia, Raheleh
2
Huan, Tzung-cheng
2
Khliefat, Aahed
2
Kim, Min-Seong
2
Kim, Seongseop
2
Lin, Meizhen
2
Ling, Qian
2
Milne, Simon
2
Olugbade, Olusegun A.
2
Orlowski, Marissa
2
Park, In-Jo
2
Rezapouraghdam, Hamed
2
Srivastava, Shalini
2
Zoghbi-Manrique-de-Lara, Pablo
2
Abbott, JeAnna
1
Aboramadan, Mohammed
1
Ackfeldt, Anna-Lena
1
Ahn, Jiseon
1
Akgunduz, Yilmaz
1
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International journal of hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Tourism management perspectives : TMP
2
Journal of hospitality marketing & management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
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ECONIS (ZBW)
8
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1
The effect of customer incivility on employees' work effort and intention to quit : mediating role of job satisfaction
Doğantekin, Ali
;
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014283435
Saved in:
2
How and when perceived CSR effects interpersonal helping and loyal boosterism : a moderated mediation model
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013185239
Saved in:
3
Exploring the predictors of prospective employees' job pursuit intention in Muslim-friendly hotels
Boğan, Erhan
;
Dedeoğlu, Bekir Bora
;
Batman, Orhan
; …
- In:
Tourism management perspectives : TMP
34
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012238203
Saved in:
4
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
5
The effects of perceived behavioral integrity of supervisors on employee outcomes : moderating effects of tenure
Boğan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
Journal of hospitality marketing & management
26
(
2017
)
5
,
pp. 511-531
Persistent link: https://www.econbiz.de/10011754009
Saved in:
6
Examination of factors affecting hotel employees' service orientation : an emotional labor perspective
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
4
,
pp. 437-468
Persistent link: https://www.econbiz.de/10011393179
Saved in:
7
Drivers of work engagement : an examination of core self-evaluations and psychological climate among hotel employees
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
44
(
2015
),
pp. 84-98
Persistent link: https://www.econbiz.de/10010501233
Saved in:
8
Customer orientation of service employees and rapport: influences on service-outcome variables in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10003968131
Saved in:
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