//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Del Chiappa, Giacomo"
~source:"econis"
~subject:"Customer satisfaction"
~subject:"Service quality"
~subject:"Service-dominant logic"
~subject:"satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Kundenwert"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Service quality
Service-dominant logic
satisfaction
Beziehungsmarketing
4
Customer value
4
Kundenwert
4
Relationship marketing
4
Betriebliche Wertschöpfung
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Value creation
3
Consumer behaviour
2
Ethiopia
2
Konsumentenverhalten
2
Loyalty
2
Perceived value
2
Satisfaction
2
Value dimensions
2
Äthiopien
2
Causal model
1
Causality analysis
1
Construct validity
1
Extrinsic vs. intrinsic values
1
Higher-order measures
1
Hospitality
1
Hotel industry
1
Hotellerie
1
Intrinsic dimensions of value
1
Kausalanalyse
1
Measurement
1
Messung
1
Performance measurement
1
Performance-Messung
1
Service value
1
consumer value
1
dynamicity
1
hotels
1
loyalty
1
value co-creation
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Del Chiappa, Giacomo
Gallarza, Martina G.
7
Gil Saura, Irene
6
McColl-Kennedy, Janet R.
6
Edvardsson, Bo
5
Geruso, Michael
5
Prinz, Daniel
5
Sesé, F. Javier
5
Grönroos, Christian
4
Itani, Omar S.
4
Kleinaltenkamp, Michael
4
Layton, Timothy J.
4
Le Nguyen Hau
4
Sweeney, Jillian C.
4
Ahn, Jiseon
3
Al Haj Eid, Mohammad Badi’
3
Arteaga, Francisco
3
Brodie, Roderick J.
3
Busser, James A.
3
Dandis, Ala' Omar
3
Frow, Pennie
3
Gligor, David M.
3
Guo, Lin
3
Komulainen, Hanna
3
Kwon, Wooseok
3
Matzler, Kurt
3
Mostafa Rasoolimanesh, S.
3
Pfisterer, Lucas
3
Pham Ngoc Thuy
3
Read, Stuart
3
Roth, Stefan
3
Shamim, Amjad
3
Shulga, Lenna V.
3
Tang, Chuanyi
3
Tronvoll, Bård
3
Vera, Jorge
3
Verhoef, Peter C.
3
Aflaki, Sam
2
Ahonen, Toni
2
Albinsson, Pia A.
2
more ...
less ...
Published in...
All
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of service management
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Active and reactive value dimensions : a dynamic-based perspective in the hotel sector
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1436-1473
Persistent link: https://www.econbiz.de/10013387412
Saved in:
2
A multidimensional service-value scale based on Holbrook's typology of customer value : bridging the gap between the concept and its measurement
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
Journal of service management
28
(
2017
)
4
,
pp. 724-762
Persistent link: https://www.econbiz.de/10011731230
Saved in:
3
Intrinsic value dimensions and the value-satisfaction-loyalty chain : a causal model for services
Gallarza, Martina G.
;
Arteaga-Moreno, Francisco
;
Del …
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 165-185
Persistent link: https://www.econbiz.de/10011487022
Saved in:
4
Value dimensions in consumers' experience : combining the intra- and inter-variable approaches in the hospitality sector
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
International journal of hospitality management
47
(
2015
),
pp. 140-150
Persistent link: https://www.econbiz.de/10011312536
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->