Active and reactive value dimensions : a dynamic-based perspective in the hotel sector
Year of publication: |
2022
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Authors: | Gallarza, Martina G. ; Sánchez-Fernández, Raquel ; Arteaga-Moreno, Francisco ; Del Chiappa, Giacomo |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1557-7554, ZDB-ID 2202405-0. - Vol. 46.2022, 7, p. 1436-1473
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Subject: | consumer value | dynamicity | hotels | loyalty | satisfaction | value co-creation | Äthiopien | Ethiopia | Hotellerie | Hotel industry | Kundenzufriedenheit | Customer satisfaction | Kundenwert | Customer value | Beziehungsmarketing | Relationship marketing | Betriebliche Wertschöpfung | Value creation | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour |
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