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IT-Servicequalität messbar machen : das itSMF-Bewertungsmodell für IT-Dienstleistungen ; [mit praktischem Excel-Bewertungstool]
Dohle, Helge
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contributor
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2013
-
1. Aufl.
Persistent link: https://www.econbiz.de/10009705121
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IT-Servicequalität messbar machen : das itSMF-Bewertungsmodell für IT-Dienstleistungen ; [mit praktischem Excel-Bewertungstool]
Dohle, Helge
(
contributor
)
-
2013
-
1. Aufl.
Persistent link: https://www.econbiz.de/10009694229
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