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~person:"Edvardsson, Bo"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Case study"
~type_genre:"Sammelwerk"
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Search: subject_exact:"Dienstleistungsbranche"
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Dienstleistungssektor
12
Service industry
12
Dienstleistung
8
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8
Innovation
7
Dienstleistungsinnovation
5
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5
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Edvardsson, Bo
Gallouj, Fai͏̈z
22
Rubalcaba-Bermejo, Luis
17
Kowalkowski, Christian
16
Witell, Lars
15
Daniels, Peter W.
14
Djellal, Faridah
13
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12
Bruhn, Manfred
11
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11
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11
Kindström, Daniel
11
Wirtz, Jochen
11
Cuadrado Roura, Juan R.
10
Evangelista, Rinaldo
10
O'Cass, Aron
10
Savona, Maria
10
Miles, Ian D.
9
Philippe, Jean
9
Raddats, Chris
9
Rahman, Zillur
9
Stare, Metka
9
Williams, Colin C.
9
Wyszkowska-Kuna, Joanna
9
Altinay, Levent
8
Bosch, Gerhard
8
Cheng, T. C. E.
8
Corsten, Hans
8
Huang, Ming-Hui
8
Meliciani, Valentina
8
Río Gómez, Clemente del
8
Talib, Faisal
8
Brady, Michael K.
7
Fu, Na
7
Jaakkola, Elina
7
Kohtamäki, Marko
7
Léo, Pierre-Yves
7
Maglio, Paul P.
7
Maroto Sánchez, Andrés
7
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Journal of service management
4
Journal of business research : JBR
1
Journal of service research
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Journal of service research : JSR
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
The journal of business & industrial marketing
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ECONIS (ZBW)
12
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1
Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina
;
Koskela-Huotari, Kaisa
;
Tronvoll, Bård
; …
- In:
Journal of service research
24
(
2021
)
2
,
pp. 168-186
Persistent link: https://www.econbiz.de/10012522519
Saved in:
2
Learning from the pioneering founders of the service research field
Bowen, David E.
;
Fisk, Raymond P.
;
Bateson, John E. G.
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 605-630
Persistent link: https://www.econbiz.de/10014338196
Saved in:
3
How platforms foster service innovations
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Organizational dynamics : a quarterly review of …
49
(
2020
)
3
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012290787
Saved in:
4
Does one size fit all? : new service development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
5
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
6
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
7
Innovation in service ecosystems : breaking, making, and maintaining institutionalized rules of resource integration
Koskela-Huotari, Kaisa
;
Edvardsson, Bo
;
Jonas, Julia M.
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2964-2971
Persistent link: https://www.econbiz.de/10011507869
Saved in:
8
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
9
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
10
My customers are in my blind spot : are they changing and I cannot see it?
Wägar, Karolina
;
Roos, Inger
;
Ravald, Annika
; …
- In:
Journal of service research : JSR
15
(
2012
)
2
,
pp. 150-165
Persistent link: https://www.econbiz.de/10009548675
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