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~person:"El-Geneidy, Ahmed"
~person:"Raharjo, Hendry"
~subject:"Customer satisfaction"
~subject:"Financial audit"
~type_genre:"Conference paper"
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Customer satisfaction
Financial audit
Dienstleistungsqualität
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Kundenzufriedenheit
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Service quality
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Arbeitszufriedenheit
2
Consumer behaviour
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Job satisfaction
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Bayes-Statistik
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El-Geneidy, Ahmed
Raharjo, Hendry
Šindelář, Michal
3
Nuttawut Rojniruttikul
2
Abdullrahim, Najat
1
Abu Bakar bin Abdul Hamid
1
Agyapong, Gloria Kakrabah-Quarshie
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Ariyanti, M.
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1
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1
Chifu, Ioan Cristian
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Dang Khoa Tran
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International journal of quality and service sciences
1
Research in transportation economics
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10011772125
Saved in:
2
Enjoying loyalty : the relationship between service quality, customer satisfaction, and behavioral intentions in public transit
Van Lierop, Dea
;
El-Geneidy, Ahmed
- In:
Research in transportation economics
59
(
2016
),
pp. 50-59
Persistent link: https://www.econbiz.de/10011706711
Saved in:
3
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty
Hartono, Markus
;
Raharjo, Hendry
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 971-985
Persistent link: https://www.econbiz.de/10011440757
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