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~person:"Finsterwalder, Jörg"
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Search: subject:"Service research"
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Transformative service research
5
Dienstleistung
4
Dienstleistungssektor
4
Service industry
4
Services
4
Social services
3
Activity theory
2
Consumer behaviour
2
Engagement theory
2
Hard-to-reach
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Konsumentenverhalten
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Māori
2
Sozialer Dienst
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Transformative Service Research
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transformative service research
2
(Cultural-Historical) Activity Theory
1
(Regulatory) Engagement Theory
1
Betriebliche Wertschöpfung
1
Bibliometrics
1
Bibliometrie
1
COVID-19
1
Citizenship experience
1
Communities of Practice
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Coronavirus
1
Customer integration
1
Customer satisfaction
1
Dienstleistungsmarketing
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Dienstleistungsqualität
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Disaster
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Ecosystem
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Epidemic
1
Epidemie
1
Flüchtlinge
1
Forschung
1
Foundation
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Infektionsschutz
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English
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Finsterwalder, Jörg
Alkire, Linda
10
Rosenbaum, Mark S.
10
Fisk, Raymond P.
9
Kabadayi, Sertan
7
Rosenbaum, Mark
7
Anderson, Laurel
6
Gallan, Andrew S.
6
Gruber, Thorsten
6
Mulcahy, Rory
6
Edvardsson, Bo
5
Friman, Margareta
5
Gustafsson, Anders
5
Ostrom, Amy L.
5
Rayburn, Steven W.
5
Russell-Bennett, Rebekah
5
Schuster, Lisa
5
Tsiotsou, Rodoula H.
5
Bowen, David E.
4
Burton, Jamie
4
Giraldo, Mario
4
Kuppelwieser, Volker
4
McColl-Kennedy, Janet R.
4
Patrício, Lia
4
Anders Gustafsson and Professor Roderick J. Brodie, Professor
3
Baker, Virginia
3
Björk, Peter
3
Contreras Ramirez, Germán
3
El-Bassiouny, Noha
3
Foote, Jeff
3
Furrer, Olivier
3
Go Jefferies, Josephine
3
Hamed, Sara
3
Hepi, Maria
3
Huang, Ming-Hui
3
Kristensson, Per
3
Nasr, Linda
3
Parasuraman, A.
3
Prayag, Girish
3
Rahman, Arafat
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Journal of retailing and consumer services
3
The journal of services marketing
2
The service industries journal
2
International journal of market research
1
Journal of Services Marketing
1
Journal of public policy & marketing
1
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ECONIS (ZBW)
9
Other ZBW resources
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1
Transformative places and the citizenship experience : a dynamic perspective of disasters, transitional servicescapes, and place attachment
Finsterwalder, Jörg
;
Chen, Ning
;
Hall, Colin Michael
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462190
Saved in:
2
A systematic literature review of service-related research on refugees
Subramanian, Ilayaraja
;
Finsterwalder, Jörg
;
Hall, …
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 908-939
Persistent link: https://www.econbiz.de/10013407619
Saved in:
3
Transformative
service
research
methodologies for vulnerable participants
Dodds, Sarah
;
Finsterwalder, Jörg
;
Prayag, Girish
; …
- In:
International journal of market research
65
(
2023
)
2/3
,
pp. 279-296
Persistent link: https://www.econbiz.de/10014246991
Saved in:
4
Social distancing and wellbeing : conceptualizing actor distance and actor safe zone for pandemics
Finsterwalder, Jörg
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 9-31
Persistent link: https://www.econbiz.de/10012483662
Saved in:
5
Rethinking service systems and public policy : a transformative refugee service experience framework
Boenigk, Silke
;
Fisk, Raymond P.
;
Kabadayi, Sertan
; …
- In:
Journal of public policy & marketing
40
(
2021
)
2
,
pp. 165-183
Persistent link: https://www.econbiz.de/10012534359
Saved in:
6
Intentionality and transformative services : wellbeing co-creation and spill-over effects
Finsterwalder, Jörg
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012132253
Saved in:
7
Conceptual underpinnings for transformative research in a service ecosystems context to resolve social issues : framework foundations and extensions
Finsterwalder, Jörg
;
Foote, Jeff
;
Nicholas, Graeme
; …
- In:
The service industries journal
37
(
2017
)
11/12
,
pp. 766-782
Persistent link: https://www.econbiz.de/10011847856
Saved in:
8
An integrative transformative service framework to improve engagement in a social service ecosystem : the case of He Waka Tapu
Hepi, Maria
;
Foote, Jeff
;
Finsterwalder, Jörg
; …
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 423-437
Persistent link: https://www.econbiz.de/10011742736
Saved in:
9
An integrative transformative service framework to improve engagement in a social service ecosystem: the case of He Waka Tapu
Hepi, Maria
;
Foote, Jeff
;
Finsterwalder, Jörg
; …
- In:
Journal of Services Marketing
31
(
2017
)
4/5
,
pp. 423-437
dedicated Māori (indigenous) context by employing an integrative research approach combining transformative
service
research
…
Persistent link: https://www.econbiz.de/10014906206
Saved in:
10
Transformative
service
research
and service dominant logic : quo Vaditis?
Kuppelwieser, Volker
;
Finsterwalder, Jörg
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 91-98
Persistent link: https://www.econbiz.de/10011434091
Saved in:
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