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~person:"Flavián Blanco, Carlos"
~subject:"Discomfort"
~subject:"Robot"
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Discomfort
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Dienstleistungsqualität
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Flavián Blanco, Carlos
Seamans, Robert
7
Santarelli, Enrico
6
Wirtz, Jochen
6
Morikawa, Masayuki
5
Raj, Manav
5
Staccioli, Jacopo
5
Vivarelli, Marco
5
Webster, Craig
5
Acemoglu, Daron
4
Anderson, Gary
4
Beede, David Nathan
4
Buffington, Catherine
4
Dinlersoz, Emin Murat
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Foster, Lucia
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Goldschlag, Nathan
4
Guarascio, Dario
4
Haltiwanger, John C.
4
Kotlikoff, Laurence J.
4
Kroff, Zachary
4
Reljic, Jelena
4
Restrepo, Pascual
4
Stöllinger, Roman
4
Zolas, Nikolas
4
Belanche, Daniel
3
Benzell, Seth G.
3
Casaló, Luis V.
3
Childress, Eric
3
Ivanov, Stanislav
3
Kunz, Werner H.
3
LaGarda, Guillermo
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McGaughey, Ewan
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Oberson, Xavier
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Song, Christina Soyoung
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Vrontis, Demetris
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Aghion, Philippe
2
Antonin, Céline
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Ballestar, María Teresa
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Batko, Roman
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Journal of service management
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Journal of service research
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The service industries journal
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ECONIS (ZBW)
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How smart should a service robot be?
Schepers, Jeroen
;
Belanche, Daniel
;
Casaló, Luis V.
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 565-582
Persistent link: https://www.econbiz.de/10013395997
Saved in:
2
Intention to use analytical artificial intelligence (AI) in services : the effect of technology readiness and awareness
Flavián Blanco, Carlos
;
Pérez-Rueda, Alfredo
; …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 293-320
Persistent link: https://www.econbiz.de/10012880727
Saved in:
3
Service robot implementation : a theoretical framework and research agenda
Belanche, Daniel
;
Casaló, Luis V.
;
Flavián Blanco, Carlos
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 203-225
Persistent link: https://www.econbiz.de/10012208486
Saved in:
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