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~person:"Gal-Or, Esther"
~person:"Gowen, Charles, III."
~person:"Schmutte, Andre M."
~person:"Tucker, Anita L."
~subject:"Qualitätsmanagement"
~subject:"Theorie"
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Search: subject:"Krankenhaus"
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Qualitätsmanagement
Theorie
Krankenhaus
43
Hospital
42
Dienstleistungsqualität
16
Quality management
16
Service quality
16
Gesundheitsversorgung
13
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13
Theory
12
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2
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20
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6
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Gal-Or, Esther
Gowen, Charles, III.
Schmutte, Andre M.
Tucker, Anita L.
Siciliani, Luigi
42
Straume, Odd Rune
25
Brekke, Kurt R.
14
Vogt, William B.
13
Gaynor, Martin
12
Kessler, Daniel P.
11
Gravelle, Hugh
10
McClellan, Mark B.
10
McFadden, Kathleen L.
10
Mougeot, Michel
10
Levaggi, Rosella
9
Dranove, David
8
Naegelen, Florence
8
Fleßa, Steffen
7
Frank, Richard G.
7
Helmig, Bernd
7
Salkever, David S.
7
Brekke, Kurt Richard
6
Dietrich, Martin
6
Hellmann, Wolfgang
6
Herr, Annika
6
Leleu, Hervé
6
Staiger, Douglas
6
Tambour, Magnus
6
Tscheulin, Dieter K.
6
Wedig, Gerard J.
6
Antony, Jiju
5
Bhat, Shreeranga
5
Bughin, Jacques
5
Burns, Lawton R.
5
Capps, Cory S.
5
Cardoen, Brecht
5
Demeulemeester, Erik
5
Eichhorn, Siegfried
5
Eiff, Wilfried von
5
Gapenski, Louis C.
5
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Forum public management : Diskussionspapier
3
Health care management review : HCM review
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
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3
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2
ohne Titel
2
Advances in applied microeconomics : a research annual
1
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1
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1
International journal of production economics
1
Journal of economics & management strategy : JEMS
1
Journal of health economics
1
Journal of operations management
1
Marketingprobleme : innovative Lösungsansätze aus Forschung und Praxis
1
Production and operations management : an international journal of the Production and Operations Management Society
1
Research in the decision sciences for global business : best papers from the 2013 annual conference
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ECONIS (ZBW)
26
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1
U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation
Lee, Jung Young
;
McFadden, Kathleen L.
;
Lee, Min Kyung
; …
- In:
International journal of production economics
234
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502820
Saved in:
2
Capacity pooling in hospitals : the hidden consequences of off-service placement
Song, Hummy
;
Tucker, Anita L.
;
Graue, Ryan
;
Moravick, Sarah
- In:
Management science : journal of the Institute for …
66
(
2020
)
9
,
pp. 3825-3842
Persistent link: https://www.econbiz.de/10012297704
Saved in:
3
An exploratory analysis for Lean and Six Sigma implementation in hospitals : together is better?
Lee, Jung Young
;
McFadden, Kathleen L.
;
Gowen, Charles, III.
- In:
Health care management review : HCM review
43
(
2018
)
3
,
pp. 182-192
Persistent link: https://www.econbiz.de/10011881323
Saved in:
4
The impact of conformance and experiential quality on healthcare cost and clinical performance
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
; …
-
2013
Persistent link: https://www.econbiz.de/10010188436
Saved in:
5
Hurry up and wait : differential impacts of congestion, bottleneck pressure, and predictability on patient length of stay
Jaeker, Jillian Berry
;
Tucker, Anita L.
-
2012
Persistent link: https://www.econbiz.de/10009678202
Saved in:
6
The impact of combining conformance and experiential quality on hospitals’ readmissions and cost performance
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
; …
- In:
Management science : journal of the Institute for …
62
(
2016
)
3
,
pp. 829-848
Persistent link: https://www.econbiz.de/10011453574
Saved in:
7
The impact of workaround difficulty on frontline employees’ response to operational failures : a laboratory experiment on medication administration
Tucker, Anita L.
- In:
Management science : journal of the Institute for …
62
(
2016
)
4
,
pp. 1124-1144
Persistent link: https://www.econbiz.de/10011470674
Saved in:
8
The effectiveness of management-by-walking-around : a randomized field study
Tucker, Anita L.
;
Singer, Sara J.
- In:
Production and operations management : an international …
24
(
2015
)
2
,
pp. 253-271
Persistent link: https://www.econbiz.de/10010528689
Saved in:
9
Process quality and patient safety outcomes in hospitals
McFadden, Kathleen L.
;
Stock, Gregory
;
Gowen, Charles, III.
- In:
Research in the decision sciences for global business : …
,
(pp. 189-200)
.
2015
Persistent link: https://www.econbiz.de/10011896844
Saved in:
10
Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.
;
Stock, Gregory N.
;
Gowen, …
- In:
Health care management review : HCM review
40
(
2015
)
1
,
pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
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