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~person:"Gallarza, Martina G."
~subject:"2005-2005"
~subject:"Dienstleistungsqualität"
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2005-2005
Dienstleistungsqualität
Customer value
10
Kundenwert
10
Beziehungsmarketing
7
Relationship marketing
7
Customer satisfaction
6
Kundenzufriedenheit
6
Betriebliche Wertschöpfung
5
Value creation
5
Service quality
4
Consumer behaviour
3
Konsumentenverhalten
3
Ethiopia
2
Loyalty
2
Measurement
2
Messung
2
Perceived value
2
Satisfaction
2
Tourism industry
2
Tourismuswirtschaft
2
Value dimensions
2
consumer value
2
loyalty
2
Äthiopien
2
Bibliometrics
1
Bibliometrie
1
Big event
1
Causal model
1
Causal models
1
Causality analysis
1
Cognition
1
Cognitive and affective satisfaction
1
Conceptualization
1
Construct validity
1
Extrinsic vs. intrinsic values
1
Großveranstaltung
1
Higher-order measures
1
Hospitality
1
Hotel industry
1
Hotellerie
1
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Gallarza, Martina G.
Geruso, Michael
5
Prinz, Daniel
5
Layton, Timothy J.
4
McColl-Kennedy, Janet R.
4
Del Chiappa, Giacomo
3
Guo, Lin
3
Le Nguyen Hau
3
Pham Ngoc Thuy
3
Sesé, F. Javier
3
Sweeney, Jillian C.
3
Tang, Chuanyi
3
Aflaki, Sam
2
Ahn, Jiseon
2
Al Haj Eid, Mohammad Badi’
2
Arteaga-Moreno, Francisco
2
Chang, Hong-Sheng
2
Cheung, Fung Yi Millissa
2
Chon, Kaye
2
Danaher, Tracey S.
2
Dandis, Ala' Omar
2
Dedeoğlu, Bekir Bora
2
Edvardsson, Bo
2
El-Adly, Mohammed Ismail
2
Eriksson, Maria
2
Gil Saura, Irene
2
Guth, Clemens
2
Hallikas, Jukka
2
Hao, Fei
2
Hasan, Abdulla Al-Towfiq
2
Helkkula, Anu
2
Hogan, Suellen J.
2
Hollebeek, Linda D.
2
Immonen, Mika
2
Ingelsson, Pernilla
2
Itani, Omar S.
2
Iyer, Pramod
2
Melero-Polo, Iguácel
2
Mikkonen, Karri
2
Mostafa Rasoolimanesh, S.
2
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of service management
1
The journal of services marketing
1
Tourism review : the official journal of the AIEST
1
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ECONIS (ZBW)
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1
Active and reactive value dimensions : a dynamic-based perspective in the hotel sector
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1436-1473
Persistent link: https://www.econbiz.de/10013387412
Saved in:
2
A multidimensional service-value scale based on Holbrook's typology of customer value : bridging the gap between the concept and its measurement
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
Journal of service management
28
(
2017
)
4
,
pp. 724-762
Persistent link: https://www.econbiz.de/10011731230
Saved in:
3
Intrinsic value dimensions and the value-satisfaction-loyalty chain : a causal model for services
Gallarza, Martina G.
;
Arteaga-Moreno, Francisco
;
Del …
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 165-185
Persistent link: https://www.econbiz.de/10011487022
Saved in:
4
The quality-value-satisfaction-loyalty chain : relationships and impacts
Gallarza, Martina G.
;
Gil Saura, Irene
;
Moreno, …
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10009738872
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