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~person:"Gong, Taeshik"
~subject:"Arbeitsverhalten"
~subject:"Leadership style"
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Arbeitsverhalten
Leadership style
Betriebsklima
3
Work behaviour
3
Work climate
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Beziehungsmarketing
2
Business ethics
2
Climate change
2
Ethical climate
2
Klimawandel
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Relationship marketing
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Unternehmensethik
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Achievement orientation
1
Arbeitsethik
1
Arbeitspsychologie
1
Caring climate
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Coping strategy
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Coping-Strategie
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Corporate culture
1
Customer gratitude
1
Customer incivility
1
Customer satisfaction
1
Customer-directed deviance
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Customer-oriented constructive deviance
1
Depersonalization
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Dienstleistungsqualität
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Employee guilt
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Ethical leadership
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Ethics
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Ethik
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Forgiveness
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Gastronomie
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Implicit contracts
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Implizite Kontrakte
1
Kundenzufriedenheit
1
Organizational behaviour
1
Organizational citizenship behavior
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Organizational psychology
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Psychological contract breach
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Psychological contract violation
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Gong, Taeshik
Alan, Sule
6
Corekcioglu, Gozde
6
Kaba, Mustafa
6
Sutter, Matthias
6
Liu, Cong
5
Siddiqui, Danish Ahmed
5
Cai, Shaohan
4
Cui, Tao
4
Farndale, Elaine
4
Imran, Muhammad Kashif
4
Kim, Woo Gon
4
Kwan, Ho Kwong
4
Li, Jun
4
Qadeer, Faisal
4
Quaquebeke, Niels van
4
Walumbwa, Fred O.
4
Wang, Zhining
4
Bohns, Vanessa K.
3
Bruch, Heike
3
Choi, Jin Nam
3
De Clercq, Dirk
3
Dysvik, Anders
3
Eckloff, Tilman
3
Fatima, Tasneem
3
Fatima, Tehreem
3
Ferris, Gerald R.
3
Greenbaum, Rebecca L.
3
Janssen, Onne
3
Kelliher, Clare
3
Kim, Tae-Yeol
3
Liu, Dong
3
Ma, Jie
3
Mao, Jih-Yu
3
Mao, Yina
3
McMurray, Adela J.
3
Misati, Everlyne
3
Newman, Alexander
3
Pirola-Merlo, Andrew
3
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Journal of business research : JBR
1
Journal of retailing and consumer services
1
The journal of services marketing
1
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ECONIS (ZBW)
3
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1
How customer incivility affects organization citizenship behavior : roles of depersonalization, resilience, and caring climate
Lee, Kangcheol
;
Gong, Taeshik
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 252-271
Persistent link: https://www.econbiz.de/10014515614
Saved in:
2
The effects of a psychological contract breach on customer-directed deviance
Gong, Taeshik
;
Wang, Chen-Ya
- In:
Journal of business research : JBR
138
(
2022
),
pp. 374-386
Persistent link: https://www.econbiz.de/10013197838
Saved in:
3
The consequences of customer-oriented constructive deviance in luxury-hotel restaurants
Gong, Taeshik
;
Wang, Chan-Ya
;
Lee, Kangcheol
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305401
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