The effects of a psychological contract breach on customer-directed deviance
Year of publication: |
2022
|
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Authors: | Gong, Taeshik ; Wang, Chen-Ya |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 138.2022, p. 374-386
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Subject: | Customer-directed deviance | Ethical climate | Ethical leadership | Forgiveness | Psychological contract breach | Psychological contract violation | Implizite Kontrakte | Implicit contracts | Arbeitsverhalten | Work behaviour | Unternehmensethik | Business ethics | Arbeitspsychologie | Organizational psychology | Verhalten in Organisationen | Organizational behaviour | Betriebsklima | Work climate | Ethik | Ethics |
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