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~person:"Gremyr, Ida"
~subject:"Hochschule"
~subject:"Projektmanagement"
~subject:"Prozessmanagement"
~subject:"Service quality"
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Service quality
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20
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20
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5
quality management
5
Business process management
4
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4
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Gremyr, Ida
Antony, Jiju
44
Bruhn, Manfred
32
Shahin, Arash
18
Schreier, Gerhard
15
Tuominen, Kari
14
Jochem, Roland
12
Prybutok, Victor R.
12
Cudney, Elizabeth A.
11
McFadden, Kathleen L.
11
Rahman, Zillur
11
Talib, Faisal
11
Devadasan, S. R.
10
Garza-Reyes, Jose Arturo
10
Dahlgaard-Park, Su Mi
9
Malmberg, Lasse
8
Marimon, Frederic
8
Qureshi, M. N.
8
Furterer, Sandra L.
7
Russell, Roberta S.
7
Sampaio, Paulo
7
Tarí, Juan José
7
Adam, Patricia
6
Basu, Ron
6
Chandrasekaran, Aravind
6
Chang, Tsang-Chuan
6
Dwivedi, Yogesh Kumar
6
Gandhi, Surjit Kumar
6
Gijo, E. V.
6
Gowen, Charles, III.
6
Gupta, Ajay
6
He, Zhen
6
Kumar, Vikas
6
Medeiros, Denise Dumke de
6
Rust, Roland T.
6
Senot, Claire
6
Sunder M., Vijaya
6
Swarnakar, Vikas
6
Sweis, Rateb J.
6
Ward, Peter T.
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International journal of quality & reliability management
2
Total quality management & business excellence
2
International journal of operations & production management
1
International journal of six sigma and competitive advantage : IJSSCA
1
Journal of health organization and management
1
Operations management research : OMR ; advancing practice through theory
1
The TQM journal : the international review of organizational improvement
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ECONIS (ZBW)
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1
Quality functions' use of customer feedback as activation triggers for absorptive capacity and value co-creation
Gremyr, Ida
;
Birch-Jensen, Andrea
;
Kumar, Maneesh
; …
- In:
International journal of operations & production management
42
(
2022
)
13
,
pp. 218-242
Persistent link: https://www.econbiz.de/10013531152
Saved in:
2
Absorptive capacity as enabler for service improvements : the role of customer satisfaction information usage
Birch-Jensen, Andrea
;
Gremyr, Ida
;
Halldórsson, Árni
- In:
Total quality management & business excellence
32
(
2021
)
15
,
pp. 1651-1665
Persistent link: https://www.econbiz.de/10012694175
Saved in:
3
What contributes to auditee satisfaction in external ISO 9001 audits?
Lenning, Jan
;
Gremyr, Ida
;
Raharjo, Hendry
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1877-1895
Persistent link: https://www.econbiz.de/10014320957
Saved in:
4
The roles of quality departments and their influence on business results
Gremyr, Ida
;
Elg, Mattias
;
Hellström, Andreas
;
Martin, …
- In:
Total quality management & business excellence
32
(
2021
)
8
,
pp. 886-897
Persistent link: https://www.econbiz.de/10012513933
Saved in:
5
A value-based taxonomy of improvement approaches in healthcare
Colldén, Christian
;
Gremyr, Ida
;
Hellström, Andreas
; …
- In:
Journal of health organization and management
31
(
2017
)
4
,
pp. 445-458
Persistent link: https://www.econbiz.de/10011748343
Saved in:
6
Multi-faceted views on a Lean Six Sigma application
Assarlind, Marcus
;
Gremyr, Ida
;
Bäckman, Kristoffer
- In:
International journal of quality & reliability management
30
(
2013
)
4
,
pp. 387-402
Persistent link: https://www.econbiz.de/10009748590
Saved in:
7
The medication process : a design for Six Sigma project
Gremyr, Ida
;
Gustavsson, Susanne
;
Gideberg, Anette
- In:
International journal of six sigma and competitive …
7
(
2012
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10009513258
Saved in:
8
Multi-faceted views on a Lean Six Sigma application
Assarlind, Marcus
;
Gremyr, Ida
;
Bäckman, Kristoffer
- In:
International journal of quality & reliability management
29
(
2012
)
1
,
pp. 21-30
Persistent link: https://www.econbiz.de/10009490089
Saved in:
9
Lessons from Sweden’s first large-scale implementation of Six Sigma in healthcare
Lifvergren, Svante
;
Gremyr, Ida
;
Hellström, Andreas
; …
- In:
Operations management research : OMR ; advancing …
3
(
2010
)
3/4
,
pp. 117-128
Persistent link: https://www.econbiz.de/10008825574
Saved in:
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