//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Hanks, Lydia"
~person:"Roest, Henk"
~person:"Susskind, Alex"
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"restaurant industry"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Gastronomie
27
Restaurant industry
27
Consumer behaviour
21
Konsumentenverhalten
21
Service quality
14
Experiment
6
Beziehungsmarketing
5
Relationship marketing
5
Restaurants
5
Customer satisfaction
4
Kundenzufriedenheit
4
Product information
4
Product labelling
4
Produktinformation
4
Social servicescape
4
Warenkennzeichnung
4
Theory
3
Viral marketing
3
Virales Marketing
3
restaurants
3
Corporate Social Responsibility
2
Corporate social responsibility
2
EWOM
2
Firm performance
2
Information processing theory
2
Netherlands
2
Niederlande
2
Nutzen
2
Theorie
2
Unternehmenserfolg
2
Utility
2
restaurant
2
restaurant management
2
social servicescape
2
Altruism
1
Altruismus
1
Attribution
1
Body weight
1
COVID-19
1
more ...
less ...
Online availability
All
Undetermined
10
Free
1
Type of publication
All
Article
12
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
11
Aufsatz in Zeitschrift
11
Arbeitspapier
2
Graue Literatur
2
Non-commercial literature
2
Working Paper
2
Aufsatz im Buch
1
Book section
1
more ...
less ...
Language
All
English
14
Author
All
Hanks, Lydia
Roest, Henk
Susskind, Alex
Line, Nathaniel D.
11
Jang, Soocheong
10
Mattila, Anna S.
7
Brewster, Zachary W.
6
Lynn, Michael
6
Kim, Woo Gon
5
Cheng, Ching-Chan
4
Han, Heesup
4
Huan, Tzung-cheng
4
Hyun, Sunghyup Sean
4
Jin, Naehyun Paul
4
Prayag, Girish
4
Prybutok, Victor R.
4
Ryu, Kisang
4
Azar, Ofer H.
3
Bodvarsson, Örn B.
3
Bonn, Mark Andrew
3
Cho, Meehee
3
Edvardsson, Bo
3
Ha, Jooyeon
3
Hwang, Jinsoo
3
Hwang, Johye
3
Kacmar, K. Michele
3
Khan, Mahmood A.
3
Kim, Eojina
3
Kim, Kyungmin
3
MacQuilken, Lisa
3
Namkung, Young
3
Orlowski, Marissa
3
Park, Soona
3
Qu, Hailin
3
Seiter, John S.
3
Seo, Soobin
3
Tang, Liang
3
Thompson, Gary M.
3
Weger, Harry <Jr.>
3
Yeh, Shih-Shuo
3
more ...
less ...
Published in...
All
International journal of hospitality management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Discussion paper / Tinbergen Institute
2
The Cornell hospitality quarterly
2
Cornell hospitality quarterly : CQ
1
Journal of retailing and consumer services
1
The Cornell School of hotel administration handbook of applied hospitality strategy
1
more ...
less ...
Source
All
ECONIS (ZBW)
14
Showing
1
-
10
of
14
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
2
Expanding the methodological approach to the social servicescape : moving from measurement to manipulation
Hanks, Lydia
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
The Cornell hospitality quarterly
62
(
2021
)
1
,
pp. 157-168
Persistent link: https://www.econbiz.de/10012426047
Saved in:
3
A look at how tabletop technology influences table turn and service labor usage in table-service restaurants
Susskind, Alex
;
Curry, Benjamin
- In:
The Cornell hospitality quarterly
60
(
2019
)
3
,
pp. 233-236
Persistent link: https://www.econbiz.de/10012106841
Saved in:
4
Boredom-induced switching behavior in the
restaurant
industry
: the mediating role of attachment
Line, Nathaniel D.
;
Hanks, Lydia
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 101-119
Persistent link: https://www.econbiz.de/10011997142
Saved in:
5
The social servicescape : a multidimensional operationalization
Line, Nathaniel D.
;
Hanks, Lydia
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
2
,
pp. 167-187
Persistent link: https://www.econbiz.de/10011997254
Saved in:
6
The relationship of service providers’ perceptions of service climate to guest satisfaction, return intentions, and firm performance
Susskind, Alex
;
Kacmar, K. Michele
;
Borchgrevink, Carl P.
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
4
,
pp. 390-396
Persistent link: https://www.econbiz.de/10011943079
Saved in:
7
Guest-server exchange model and performance : the connection between service climate and unit-level sales in multiunit restaurants
Susskind, Alex
;
Kacmar, K. Michele
;
Borchgrevink, Carl. P.
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
1
,
pp. 122-141
Persistent link: https://www.econbiz.de/10011912159
Saved in:
8
The restaurant social servicescape : establishing a nomological framework
Hanks, Lydia
;
Line, Nathaniel D.
- In:
International journal of hospitality management
74
(
2018
),
pp. 13-21
Persistent link: https://www.econbiz.de/10011924579
Saved in:
9
Birds of a feather donate together : understanding the relationship between the social servicescape and CSR participation
Line, Nathaniel D.
;
Hanks, Lydia
;
Zhang, Lu
- In:
International journal of hospitality management
71
(
2018
),
pp. 102-110
Persistent link: https://www.econbiz.de/10011849621
Saved in:
10
The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality
Hanks, Lydia
;
Line, Nathaniel D.
;
Kim, Woo Gon
- In:
International journal of hospitality management
61
(
2017
),
pp. 35-44
Persistent link: https://www.econbiz.de/10011645925
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->