//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Hollebeek, Linda D."
~person:"Kumar, V."
~person:"Wieseke, Jan"
~subject:"Firm performance"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Firm performance
Beziehungsmarketing
110
Relationship marketing
110
Consumer behaviour
55
Konsumentenverhalten
55
Customer integration
29
Kundenintegration
29
Customer value
26
Kundenwert
26
Customer satisfaction
21
Kundenzufriedenheit
21
Customer engagement
18
Dienstleistungsqualität
18
Service quality
18
Brand management
17
Markenführung
17
Marketing management
12
Marketingmanagement
12
USA
12
United States
12
Brand image
11
Markenimage
11
Salespeople
11
Social Web
11
Social web
11
Verkaufspersonal
11
customer engagement
10
Internet marketing
8
Online-Marketing
8
B-to-B-Marketing
7
Business-to-business marketing
7
customer lifetime value
7
Einzelhandel
5
Emerging economies
5
Measurement
5
Messung
5
Retail trade
5
Schwellenländer
5
Selling
5
Stakeholder
5
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
5
Arbeitspapier
2
Graue Literatur
2
Non-commercial literature
2
Working Paper
2
Collection of articles of several authors
1
Sammelwerk
1
more ...
less ...
Language
All
English
5
Author
All
Hollebeek, Linda D.
Kumar, V.
Wieseke, Jan
Laukkanen, Tommi
4
Mehrabi, Hamed
4
Sridhar, Shrihari
4
Al-Refaie, Abbas
3
Anning-Dorson, Thomas
3
Josiassen, Alexander
3
Keramati, Abbas
3
Lee, Ju-Yeon
3
Mokhtar, Sany Sanuri Mohd
3
Terho, Harri
3
Wang, Xinchun
3
Abas, Zakaria Bin
2
Agnihotri, Raj
2
Akroush, Mamoun N.
2
AlQershi, Nagwan
2
Ardyan, Elia
2
Assaf, A. Georges
2
Babin, Barry J.
2
Cai, Shaohan
2
Charoensukmongkol, Peerayuth
2
Chatterjee, Sheshadri
2
Eggers, Fabian
2
Eisingerich, Andreas B
2
Folse, Judith Anne Garretson
2
Fynes, Brian
2
Grewal, Dhruv
2
Gupta, Mahesh Chander
2
Hirvonen, Saku
2
Hoyer, Wayne D.
2
Jahanshahi, Asghar Afshar
2
Jones, Eli
2
Kamboj, Shampy
2
Klaus, Philipp
2
Ko, Wai Wai
2
Krafft, Manfred
2
Le Thanh Tiep
2
Liow, Melissa Li Sa
2
Liu, Gordon
2
Liu, Yeyi
2
more ...
less ...
Published in...
All
Journal of marketing
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of marketing research : JMR
1
Journal of the Academy of Marketing Science
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A strategic framework for a profitable business model in the sharing economy
Kumar, V.
;
Lahiri, Avishek
;
Dogan, Orhan Bahadir
- In:
Industrial marketing management : the international …
69
(
2018
),
pp. 147-160
Persistent link: https://www.econbiz.de/10011822562
Saved in:
2
Customer engagement : the construct, antecedents, and consequences
Pansari, Anita
;
Kumar, V.
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 294-311
Persistent link: https://www.econbiz.de/10011684964
Saved in:
3
Competititve advantage through engagement
Kumar, V.
;
Pansari, Anita
- In:
Journal of marketing research : JMR
53
(
2016
)
4
,
pp. 497-514
Persistent link: https://www.econbiz.de/10011537711
Saved in:
4
Interaction orientation and firm perfomance
Ramani, Girish
;
Kumar, V.
- In:
Journal of marketing
72
(
2008
)
1
,
pp. 27-45
Persistent link: https://www.econbiz.de/10003642959
Saved in:
5
Social identity and the service-profit chain
Homburg, Christian
;
Wieseke, Jan
;
Hoyer, Wayne D.
- In:
Journal of marketing
73
(
2009
)
2
,
pp. 38-54
Persistent link: https://www.econbiz.de/10003820595
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->