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~person:"Homburg, Christian"
~subject:"Customer satisfaction"
~subject:"Relationship marketing"
~type_genre:"Article"
~type_genre:"Non-commercial literature"
~type_genre:"Sammelwerk"
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Customer satisfaction
Relationship marketing
Beziehungsmarketing
12
Kundenzufriedenheit
12
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10
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10
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8
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German
9
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Homburg, Christian
Bauer, Hans H.
9
Huber, Frank
8
Paulssen, Marcel
5
Roschk, Holger
5
Hammerschmidt, Maik
4
Salini, Silvia
4
Spiller, Achim
4
Chadi, Adrian
3
Clark, Andrew E.
3
Falk, Tomas
3
Florio, Massimo
3
Gebauer, Judith
3
Gille, Claudia
3
Gouthier, Matthias
3
Hetschko, Clemens
3
Hinterhuber, Hans H.
3
Keller, Thomas
3
Künzel, Hansjörg
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Lee, Wang-Sheng
3
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3
Schwaiger, Manfred
3
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3
Wiedmann, Klaus-Peter
3
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2
Aravena, José M.
2
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2
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2
Bell, David R.
2
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2
Breitzmann, Karl-Heinz
2
Brucker-Kley, Elke
2
Bruhn, Manfred
2
Buhl, Hans Ulrich
2
Chen, Xi
2
Cho, Hallie S.
2
Cho, Yoon Cheong
2
Cotofan, Maria
2
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
7
Wissenschaft & Praxis
5
Kompetenz in Wissenschaft & Management
1
Reihe: Management-Know-how / M : praxisnah und aktuell
1
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ECONIS (ZBW)
16
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1
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Homburg, Christian
(
ed.
)
-
2016
-
9., überarbeitete Auflage
Persistent link: https://www.econbiz.de/10011381718
Saved in:
2
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Homburg, Christian
(
ed.
)
-
2012
-
8., überarb. Aufl.
Persistent link: https://www.econbiz.de/10009315444
Saved in:
3
Customer satisfaction, analyst stock recommendations, and firm value
Luo, Xueming
;
Homburg, Christian
;
Wieseke, Jan
-
2009
Persistent link: https://www.econbiz.de/10003932795
Saved in:
4
A customer perspective on product eliminations : how the removal of products affects customers and business relationships
Homburg, Christian
;
Fürst, Andreas
;
Prigge, Jana-Kristin
-
2009
Persistent link: https://www.econbiz.de/10013430760
Saved in:
5
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Homburg, Christian
(
ed.
)
-
2008
-
7., überarb. Aufl.
Persistent link: https://www.econbiz.de/10003618816
Saved in:
6
Social identity and the service profit chain
Homburg, Christian
;
Wieseke, Jan
;
Hoyer, Wayne D.
-
2008
Persistent link: https://www.econbiz.de/10003848961
Saved in:
7
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Homburg, Christian
(
ed.
)
-
2006
-
6., überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10003170992
Saved in:
8
Neglected outcomes of customer satisfaction
Homburg, Christian
;
Luo, Xueming
-
2006
Persistent link: https://www.econbiz.de/10003387299
Saved in:
9
How organizational complaint handling: drives customer loyalty : an analysis of the mechanistic and the organic approach
Homburg, Christian
;
Fürst, Andreas
-
2005
Persistent link: https://www.econbiz.de/10002897805
Saved in:
10
Do satisfied customers really pay more? : a study of the relationship between customer satisfaction and willingness to pay
Homburg, Christian
;
Koschate, Nicole
;
Hoyer, Wayne D.
-
2004
Persistent link: https://www.econbiz.de/10002758671
Saved in:
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