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~person:"Iyer, Rajesh"
~source:"econis"
~subject:"Beziehungsmarketing"
~type_genre:"Article in journal"
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Beziehungsmarketing
Relationship marketing
4
Salespeople
4
Verkaufspersonal
4
Arbeitszufriedenheit
3
Customer satisfaction
3
Job satisfaction
3
Kundenzufriedenheit
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Job performance
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Consumer behaviour
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External customer mind set
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Indian salespeople
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Article in journal
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Iyer, Rajesh
Agnihotri, Raj
14
Itani, Omar S.
12
Schwepker, Charles H. <Jr.>
11
Chaker, Nawar N.
10
Wieseke, Jan
10
Alavi, Sascha
8
Rapp, Adam
8
Rodriguez, Michael
7
Schmitz, Christian
7
Singh, Ramendra
7
Zablah, Alex R.
7
Bush, Alan J.
6
Habel, Johannes
6
Moncrief, William C.
6
Terho, Harri
6
Good, Megan C.
5
Guenzi, Paolo
5
Hochstein, Bryan
5
Homburg, Christian
5
Jaramillo, Fernando
5
Lam, Son K.
5
Pullins, Ellen
5
Udayana, Ida Bagus Nyoman
5
Ahearne, Michael
4
Bolander, Willy
4
Brown, Tom
4
DeCarlo, Thomas E.
4
Friend, Scott B.
4
Haas, Alexander
4
Hughes, Douglas E.
4
Johlke, Mark C.
4
Jones, Eli
4
Kalra, Ashish
4
Palmatier, Robert W.
4
Svensson, Göran
4
Tanner, John F.
4
Zang, Zhimei
4
Ardyan, Elia
3
Babakus, Emin
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Asia Pacific journal of marketing and logistics
1
Journal of managerial issues : JMI
1
Journal of retailing and consumer services
1
The journal of services marketing
1
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ECONIS (ZBW)
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1
Antecedents and outcomes of salesperson internal customer mind-set
Johlke, Mark C.
;
Iyer, Rajesh
- In:
Journal of managerial issues : JMI
32
(
2020
)
3
,
pp. 318-333
Persistent link: https://www.econbiz.de/10012302273
Saved in:
2
Customer orientation as a psychological construct : evidence from Indian B-B salespeople
Johlke, Mark C.
;
Iyer, Rajesh
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
4
,
pp. 704-720
Persistent link: https://www.econbiz.de/10011791953
Saved in:
3
The role of external customer mind-set among service employees
Iyer, Rajesh
;
Johlke, Mark C.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 38-48
Persistent link: https://www.econbiz.de/10010531130
Saved in:
4
A model of retail job characteristics, employee role ambiguity, external customer mind-set, and sales performance
Johlke, Mark C.
;
Iyer, Rajesh
- In:
Journal of retailing and consumer services
20
(
2013
)
1
,
pp. 58-67
Persistent link: https://www.econbiz.de/10009702209
Saved in:
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