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~person:"Järvinen, Raija"
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Finnland
5
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4
Einzelhandel
3
Retail trade
3
Beziehungsmarketing
2
Consumer behaviour
2
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2
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2003-2007
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Järvinen, Raija
Koistinen, Katri
4
Lehtinen, Uolevi
3
Suomi, Kati
2
Suominen, Kati
2
Vuorinen, Ismo
2
Ahonen, Aki
1
Huldén, Eivor
1
Jarvinen, Raija
1
Järvelin, Anne-Mari
1
Järvinen, Raija Anneli
1
Kivistö-Rahnasto, Jouni
1
Mittilä, Tuula
1
Salonen, Jarno
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Journal of retailing and consumer services
6
Managing service quality : MSQ ; an international journal
2
Acta Universitatis Tamperensis
1
Cases on managing e-services
1
European journal of marketing : EJM
1
Memo-Stencil, Preliminära forskningsrapporter, FEI, Företagsekonomiska Institutionen, Åbo Akademi
1
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ECONIS (ZBW)
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OLC EcoSci
6
USB Cologne (EcoSocSci)
1
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1
Comparing perceived insecurity among customers and retail staff during service encounters
Koistinen, Katri
;
Järvinen, Raija
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 80-92
Persistent link: https://www.econbiz.de/10011528539
Saved in:
2
The role of service characteristics in service innovations
Lehtinen, Uolevi
;
Järvinen, Raija
- In:
Nordic journal of business : NJB
64
(
2015
)
3
,
pp. 168-181
Persistent link: https://www.econbiz.de/10011504346
Saved in:
3
Tracing reputation risks in retailing and higher-education services
Suominen, Kati
;
Järvinen, Raija
- In:
Journal of retailing and consumer services
20
(
2013
)
2
,
pp. 207-217
Persistent link: https://www.econbiz.de/10009734313
Saved in:
4
Tracing reputation risks in retailing and higher-education services
Suomi, Kati
;
Järvinen, Raija
- In:
Journal of retailing and consumer services
20
(
2013
)
2
,
pp. 207-217
Persistent link: https://www.econbiz.de/10010088289
Saved in:
5
Reputation attributes in retailing services : managerial perspective
Järvinen, Raija
;
Suominen, Kati
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
4
,
pp. 410-423
Persistent link: https://www.econbiz.de/10009266591
Saved in:
6
Reputation attributes in retailing services: managerial perspective
Järvinen, Raija
;
Suomi, Kati
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
4
,
pp. 410-424
Persistent link: https://www.econbiz.de/10009178022
Saved in:
7
E-insurance : developing customer-friendly electronic insurance services from the novel project perspective
Ahonen, Aki
;
Salonen, Jarno
;
Järvinen, Raija
; …
- In:
Cases on managing e-services
,
(pp. 107-125)
.
2009
Persistent link: https://www.econbiz.de/10003769512
Saved in:
8
Consumer observations on channel choices - competitve strategies in Finnish grocery retailing
Koistinen, Katri
;
Järvinen, Raija
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 260-270
Persistent link: https://www.econbiz.de/10003864526
Saved in:
9
Consumer observations on channel choices—Competitive strategies in Finnish grocery retailing
Koistinen, Katri
;
Järvinen, Raija
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 260-270
Persistent link: https://www.econbiz.de/10008257319
Saved in:
10
Consumer observations on channel choices—Competitive strategies in Finnish grocery retailing
Koistinen, Katri
;
Järvinen, Raija
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 260-271
Persistent link: https://www.econbiz.de/10008891502
Saved in:
1
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