//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Johnson, Michael D."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"FORNELL, Claes"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
2
Konsumentenverhalten
2
Schweden
2
Sweden
2
Credit
1
Erwartungsbildung
1
Expectation formation
1
Kredit
1
Market research
1
Marktforschung
1
Product design
1
Produktgestaltung
1
Psychology of advertising
1
Werbepsychologie
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
7
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Arbeitspapier
1
Graue Literatur
1
Non-commercial literature
1
Working Paper
1
Language
All
Undetermined
5
English
3
Author
All
Johnson, Michael D.
Fornell, Claes
69
Mithas, Sunil
17
Anderson, Eugene W.
9
Morgeson, Forrest V., III.
7
Hult, G. Tomas M.
6
Krishnan, Mayuram S.
4
Morgeson, Forrest
4
Morgeson, Forrest V.
4
Wernerfelt, Birger
4
Lehmann, Donald R.
3
Rust, Roland T.
3
Bryant, Barbara Everitt
2
DE PALMA, André
2
FORNELL, Claes
2
Hutchinson, Mark C.
2
Jacobson, Robert
2
Johnson, Michael D
2
Krishnan, M.S.
2
Mizik, Natalie
2
Morgan, Neil A.
2
Nader, Georg
2
O'Connell, Vincent
2
O'Sullivan, Don
2
RHEE, Byong-Duk
2
Robinson, William Thomas
2
THISSE, Jacques-François
2
VanAmburg, David
2
Yi, Youjae
2
Anderson, Eugene W
1
Cha, Jaesung
1
Dekimpe, Marnik G.
1
Denison, Daniel R
1
FORNELL, CLAES
1
Forrest V. Morgeson, III
1
Ittner, Christopher
1
Keiningham, Timothy
1
Krishnan, M.
1
Krishnan, M. S.
1
Larcker, David F.
1
more ...
less ...
Published in...
All
Journal of Economic Psychology
3
Journal of economic psychology : research in economic psychology and behavioral economics
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Journal of marketing
1
Working paper
1
Working paper / Division of Research, Graduate School of Business Administration, the University of Michigan / Division of Research, Graduate School of Business Administration, the University of Michigan
1
Source
All
ECONIS (ZBW)
3
RePEc
3
OLC EcoSci
2
Showing
1
-
8
of
8
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Expectations, perceived performance, and customer satisfaction for a complex service : the case of bank loans
Johnson, Michael D.
- In:
Journal of economic psychology : research in economic …
17
(
1996
)
2
,
pp. 163-182
Persistent link: https://www.econbiz.de/10001204998
Saved in:
2
Expectations, perceived performance, and customer satisfaction for a complex service: The case of bank loans
Johnson, Michael D.
;
Nader, Georg
;
Fornell, Claes
- In:
Journal of Economic Psychology
17
(
1996
)
2
,
pp. 163-182
Persistent link: https://www.econbiz.de/10005383432
Saved in:
3
The American Customer Satisfaction Index: Nature, Purpose, and Findings
Fornell, Claes
;
Johnson, Michael D.
;
Anderson, Eugene W.
; …
- In:
Journal of marketing
60
(
1996
)
4
,
pp. 7-18
Persistent link: https://www.econbiz.de/10005991252
Saved in:
4
Rational and Adaptive Performance Expectations in a Customer Satisfaction Framework
Johnson, Michael D.
;
Anderson, Eugene W.
;
Fornell, Claes
- In:
Journal of consumer research : JCR ; an …
21
(
1995
)
4
,
pp. 695-707
Persistent link: https://www.econbiz.de/10006681653
Saved in:
5
Differentiation as a basis for explaining customer satisfaction across industries
Fornell, Claes
- In:
Journal of economic psychology : research in economic …
14
(
1993
)
4
,
pp. 681-696
Persistent link: https://www.econbiz.de/10001161944
Saved in:
6
Differentiation as a basis for explaining customer satisfaction across industries
Fornell, Claes
;
Johnson, Michael D.
- In:
Journal of Economic Psychology
14
(
1993
)
4
,
pp. 681-696
Persistent link: https://www.econbiz.de/10005388543
Saved in:
7
A framework for comparing customer satisfaction across individuals and product categories
Johnson, Michael D.
;
Fornell, Claes
- In:
Journal of Economic Psychology
12
(
1991
)
2
,
pp. 267-286
Persistent link: https://www.econbiz.de/10005323115
Saved in:
8
The nature and methodological implications of the cognitive representation of products
Fornell, Claes
;
Johnson, Michael D.
-
1986
-
Rev
Persistent link: https://www.econbiz.de/10000731740
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->