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~person:"Kassubek, Martin"
~person:"Maas, Peter"
~person:"Rintamäki, Timo"
~subject:"Deutschland"
~subject:"Kundenwert"
~type:"article"
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Deutschland
Kundenwert
Customer value
13
Beziehungsmarketing
9
Relationship marketing
9
Consumer behaviour
4
Konsumentenverhalten
4
Betriebliche Wertschöpfung
3
Dienstleistungsmanagement
3
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Customer value proposition
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1
Distance selling
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Kassubek, Martin
Maas, Peter
Rintamäki, Timo
Kumar, V.
32
Skiera, Bernd
14
Eggert, Andreas
13
Ko, Eunju
13
Kleinaltenkamp, Michael
12
Kim, Kyung Hoon
11
Wiesel, Thorsten
11
Gallarza, Martina G.
10
Keränen, Joona
10
Verhoef, Peter C.
10
Frow, Pennie
9
Gil Saura, Irene
9
Madhani, Pankaj M.
9
Matzler, Kurt
9
Heinonen, Kristina
8
Petersen, J. Andrew
8
Rajagopal
8
Saarijärvi, Hannu
8
Venkatesan, Rajkumar
8
Neslin, Scott A.
7
Payne, Adrian
7
Ulaga, Wolfgang
7
Bolton, Ruth N.
6
Bradlow, Eric T.
6
Brodie, Roderick J.
6
Bruhn, Manfred
6
Edvardsson, Bo
6
Georgi, Dominik
6
Grönroos, Christian
6
Hadwich, Karsten
6
Haenlein, Michael
6
Hammerschmidt, Maik
6
Leone, Robert P.
6
McColl-Kennedy, Janet R.
6
Rust, Roland T.
6
Tarasi, Crina O.
6
Albadvi, Amir
5
Bauer, Hans H.
5
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Journal of retailing and consumer services
2
AMS review : official publication of the Academy of Marketing Science
1
Collaborative value co-creation in the platform economy
1
Journal für Betriebswirtschaft : management review quarterly
1
Journal of business research : JBR
1
Journal of customer behaviour
1
Journal of financial services marketing : JFSM
1
Risikoforschung und Versicherung : Festschrift für Elmar Helten zum 65. Geburtstag
1
Risk management and insurance review
1
Service Value als Werttreiber : Konzepte, Messung und Steuerung
1
Service systems science
1
Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
1
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ECONIS (ZBW)
13
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13
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1
An integrative framework for managing customer value propositions
Rintamäki, Timo
;
Saarijärvi, Hannu
- In:
Journal of business research : JBR
134
(
2021
),
pp. 754-764
Persistent link: https://www.econbiz.de/10012643969
Saved in:
2
A customer value perspective to service experiences in restaurants
Yrjölä, Mika
;
Rintamäki, Timo
;
Saarijärvi, Hannu
; …
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 91-101
Persistent link: https://www.econbiz.de/10012115044
Saved in:
3
Customer value in the sharing economy platform : the Airbnb case
Nguyen, Hong Ngoc
;
Rintamäki, Timo
;
Saarijärvi, Hannu
- In:
Collaborative value co-creation in the platform economy
,
(pp. 225-246)
.
2018
Persistent link: https://www.econbiz.de/10011885480
Saved in:
4
From perceptions to propositions : profiling customer value across retail contexts
Rintamäki, Timo
;
Kirves, Kaisa
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 159-167
Persistent link: https://www.econbiz.de/10011729746
Saved in:
5
Consumer cooperatives : uncovering the value potential of customer ownership
Talonen, Antti
;
Jussila, Iiro
;
Saarijärvi, Hannu
; …
- In:
AMS review : official publication of the Academy of …
6
(
2016
)
3/4
,
pp. 142-156
Persistent link: https://www.econbiz.de/10011627990
Saved in:
6
Creating information-based customer value with service systems in retailing
Rintamäki, Timo
;
Mitronen, Lasse
- In:
Service systems science
,
(pp. 145-162)
.
2016
Persistent link: https://www.econbiz.de/10011578972
Saved in:
7
Customer value from a customer perspective : a comprehensive review
Graf, Albert
;
Maas, Peter
- In:
Service Value als Werttreiber : Konzepte, Messung und …
,
(pp. 59-87)
.
2014
Persistent link: https://www.econbiz.de/10010359525
Saved in:
8
Customer Value bei Dienstleistungen : Managementherausforderungen zwischen interner und externer Kundenorientierung
Bühler, Pascal
;
Cachelin, Joël Luc
;
Maas, Peter
- In:
Serviceorientierung im Unternehmen : Forum …
,
(pp. 103-129)
.
2010
Persistent link: https://www.econbiz.de/10003943224
Saved in:
9
Online distribution of pharmaceuticals: investigating relations of consumers' value perception, online shopping attitudes and behaviour in an e-pharmacy context
Wiedmann, Klaus-Peter
;
Hennigs, Nadine
;
Pankalla, Lars
; …
- In:
Journal of customer behaviour
9
(
2010
)
2
,
pp. 175-199
Persistent link: https://www.econbiz.de/10003989259
Saved in:
10
How insurance brokers create value : a functional approach
Maas, Peter
- In:
Risk management and insurance review
13
(
2010
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10003967564
Saved in:
1
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