Creating information-based customer value with service systems in retailing
Year of publication: |
[2016?]
|
---|---|
Authors: | Rintamäki, Timo ; Mitronen, Lasse |
Published in: |
Service systems science. - Tokyo : Springer, ISBN 978-4-431-56131-6. - 2016, p. 145-162
|
Subject: | Kundenwert | Customer value | Multikanalvertrieb | Multichannel strategy | Einzelhandel | Retail trade | Dienstleistungsmanagement | Service management | Informationswert | Information value | USA | United States | Finnland | Finland | Japan |
-
Kurata, Hisashi, (2019)
-
Omni-channel retailing : propositions, examples and solutions
Yrjölä, Mika, (2018)
-
Online Channel Integration : Value Creation and Customer Reactions in Online and Physical Stores
Binder, Jochen, (2014)
- More ...
-
Identifying competitive customer value propositions in retailing
Rintamäki, Timo, (2007)
-
Rintamäki, Timo, (2021)
-
Puustinen, Pekka, (2012)
- More ...