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~person:"King, Brian"
~subject:"Job performance"
~subject:"Personality psychology"
~subject:"Service quality"
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Intelligence
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King, Brian
Humphries, John Eric
10
Prentice, Catherine
9
Borghans, Lex
8
Heckman, James J.
8
Cobb-Clark, Deborah A.
6
Furnham, Adrian
6
Schurer, Stefanie
6
Vlachos, Jonas
6
Öckert, Björn
5
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4
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4
Hill, Patrick L.
4
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4
Siddiqui, Danish Ahmed
4
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4
Usman, Osly
4
Blickle, Gerhard
3
Born, Marise Ph.
3
Crump, John
3
Golsteyn, Bart
3
Kosse, Fabian
3
Linden, Dimitri van der
3
Snell, Lan
3
Tsarenko, Yelena
3
White, Lesley
3
Zimmerman, Ryan D.
3
Antonopoulou, Hera
2
Awang, Siti
2
Baltes, Guido
2
Barrick, Murray
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2
Bradley, Raymond Trevor
2
Chamorro-Premuzic, Tomas
2
Delcourt, Cécile
2
Dilchert, Stephan
2
Florent-Treacy, Elizabeth
2
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International journal of hospitality management
2
Journal of business research : JBR
1
Services marketing quarterly
1
Tourism and hospitality research : the surrey quarterly review
1
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ECONIS (ZBW)
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1
Impacts of personality, emotional intelligence and adaptiveness on service performance of casino hosts : a hierarchical approach
Prentice, Catherine
;
King, Brian
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1637-1643
Persistent link: https://www.econbiz.de/10009757003
Saved in:
2
Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts
Prentice, Catherine
;
Chen, Po-ju
;
King, Brian
- In:
International journal of hospitality management
35
(
2013
),
pp. 225-236
Persistent link: https://www.econbiz.de/10010225793
Saved in:
3
Emotional intelligence and adaptability : service encounters between casino hosts and premium players
Prentice, Catherine
;
King, Brian
- In:
International journal of hospitality management
32
(
2013
),
pp. 287-294
Persistent link: https://www.econbiz.de/10009718334
Saved in:
4
Emotional intelligence in a hierarchical relationship : evidence for frontline service personnel
Prentice, Catherine
;
King, Brian
- In:
Services marketing quarterly
33
(
2012
)
1
,
pp. 34-48
Persistent link: https://www.econbiz.de/10009508521
Saved in:
5
The influence of emotional intelligence on the service performance of casino frontline employee
Prentice, Catherine
;
King, Brian
- In:
Tourism and hospitality research : the surrey quarterly …
11
(
2011
)
1
,
pp. 49-66
Persistent link: https://www.econbiz.de/10008839696
Saved in:
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