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~person:"Lee, Jin-soo"
~subject:"Beziehungsmarketing"
~subject:"Social web"
~type:"article"
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Beziehungsmarketing
Social web
Relationship marketing
6
Hotel industry
5
Hotellerie
5
Consumer behaviour
3
Konsumentenverhalten
3
Customer satisfaction
2
Environmental management
2
Hotel loyalty program
2
Kundenbindungsprogramm
2
Kundenzufriedenheit
2
Loyalty program
2
Umweltmanagement
2
Brand
1
Brand attitude
1
Brand loyalty
1
Brand management
1
COVID-19
1
Celebrity
1
Celebrity endorsement
1
Celebrity-Werbung
1
Conservation management
1
Coronavirus
1
Corporate credibility
1
Corporate image
1
Corporate loyalty
1
Corporate reputation
1
Credibility
1
Customer experience
1
Desire for retaliation
1
Dienstleistungsqualität
1
Double deviation
1
Economic and social rewards
1
Endorsement
1
Energieeinsparung
1
Energy conservation
1
Firmenimage
1
Gewässerschutz
1
Glaubwürdigkeit
1
Green hotel practices
1
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Lee, Jin-soo
Han, Heesup
31
Prentice, Catherine
14
Tanford, Sarah
14
Gil Saura, Irene
13
Mattila, Anna S.
13
Wong, IpKin Anthony
11
Bijmolt, Tammo H. A.
10
Bilgihan, Anil
10
Rather, Raouf Ahmad
10
Kim, Wansoo
9
Loureiro, Sandra Maria Correia
9
Raab, Carola
9
Verhoef, Peter C.
9
Aksoy, Lerzan
8
Bang, Nguyen
8
Hyun, Sunghyup Sean
8
Japutra, Arnold
8
Keiningham, Timothy
8
Khan, Imran
8
Makanyeza, Charles
8
Molinillo, Sebastian
8
Casidy, Riza
7
Das, Gopal
7
Meyer-Waarden, Lars
7
Rahman, Zillur
7
Ramaseshan, B.
7
Roberts-Lombard, Mornay
7
Rodríguez del Bosque, Ignacio A.
7
Rubio Benito, Natalia
7
Thurasamy Ramayah
7
Zolfaghari, Saeed
7
Šerić, Maja
7
Ahn, Jiseon
6
Al-Hawary, Sulieman Ibraheem Shelash
6
Baloglu, Seyhmus
6
Berezan, Orie
6
Chahal, Hardeep
6
Chua, Bee-Lia
6
Dawes, John
6
Fu, Xiaoxiao
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International journal of hospitality management
3
International journal of contemporary hospitality management
1
Journal of hospitality marketing & management
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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1
Does love become hate or forgiveness after a double deviation? : the case of hotel
loyalty
program members
Lee, Jin-soo
;
Kim, Jungkeun
;
Hwang, Jinsoo
;
Cui, Yuanyuan
- In:
Tourism management : research, policies, practice
84
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012494600
Saved in:
2
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
3
Examining the differential effects of social and economic rewards in a hotel
loyalty
program
Lee, Jin-soo
;
Tsang, Nelson
;
Pan, Steve
- In:
International journal of hospitality management
49
(
2015
),
pp. 17-27
Persistent link: https://www.econbiz.de/10011377608
Saved in:
4
Impact of hotels' sustainability practices on guest attitudinal
loyalty
: application of
loyalty
chain stages theory
Han, Heesup
;
Yu, Jongsik
;
Lee, Jin-soo
;
Kim, Wansoo
- In:
Journal of hospitality marketing & management
28
(
2019
)
8
,
pp. 905-925
Persistent link: https://www.econbiz.de/10012176742
Saved in:
5
Water conservation and waste reduction management for increasing guest
loyalty
and green hotel practices
Han, Heesup
;
Lee, Jin-soo
;
Ho Le Thu Trang
;
Kim, Wansoo
- In:
International journal of hospitality management
75
(
2018
),
pp. 58-66
Persistent link: https://www.econbiz.de/10011944945
Saved in:
6
Effect of celebrity endorsement on tourists' perception of corporate image, corporate credibility and corporate
loyalty
Kim, Samuel Seongseop
;
Lee, Jin-soo
;
Prideaux, Bruce
- In:
International journal of hospitality management
37
(
2014
),
pp. 131-145
Persistent link: https://www.econbiz.de/10010354190
Saved in:
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