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~person:"Lemon, Katherine N."
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Lemon, Katherine N.
McColl-Kennedy, Janet R.
96
Sweeney, Jillian C.
13
Cheung, Lilliemay
12
McColl‐Kennedy, Janet R.
10
Patterson, Paul G.
10
Brady, Michael K.
9
Witell, Lars
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Coote, Leonard V.
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Gustafsson, Anders
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Mccoll-Kennedy, Janet R.
8
Salunke, Sandeep
8
Weerawardena, Jay
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Soutar, Geoffrey N.
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Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
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2
Service research priorities : designing sustainable service ecosystems
Field, Joy M.
;
Fotheringham, Darima
;
Subramony, Mahesh
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 462-479
Persistent link: https://www.econbiz.de/10012662579
Saved in:
3
Gaining customer experience insights that matter
McColl-Kennedy, Janet R.
;
Zaki, Mohamed
;
Lemon, Katherine N.
- In:
Journal of service research
22
(
2019
)
1
,
pp. 8-26
Persistent link: https://www.econbiz.de/10012005747
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