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~person:"Lynn, Michael"
~subject:"Service industry"
~subject:"USA"
~type:"article"
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Service industry
USA
Tipping behaviour
30
Trinkgeld
30
Gastronomie
13
Restaurant industry
13
Consumer behaviour
12
Konsumentenverhalten
12
Dienstleistungsqualität
9
Service quality
9
Social norm
9
Soziale Norm
9
Tipping
8
Motivation
6
United States
6
Social norms
4
Customer satisfaction
3
Kundenzufriedenheit
3
consumer behavior
3
Beziehungsmarketing
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Cruise
2
Cruise industry
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Dienstleistung
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Kreuzfahrt
2
Leistungsentgelt
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Performance pay
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Relationship marketing
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Services
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Tipping motives
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Welt
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World
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restaurant tipping
2
tipping
2
Altruism
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Altruismus
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Behavioral economics
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Beruf
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Black people
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Lynn, Michael
Azar, Ofer H.
4
Brewster, Zachary W.
3
Acun, Yüksel
1
Allegretto, Sylvia
1
Aydin, Asli Elif
1
Banks, George C.
1
Batchelor, John H.
1
Becker, Cherylynn
1
Bilgihan, Anil
1
Bodvarsson, Örn B.
1
Bradley, Gregory T.
1
Bujisic, Milos
1
Davis, David E.
1
Domazlicky, Bruce R.
1
Even, William E.
1
Gibson, William A.
1
Grolleau, Gilles
1
Grossman, Philip Johnson
1
Haggag, Kareem
1
Jabbour, Patrick
1
Jahan, Nusrat
1
Kepes, Sven
1
Kerr, Adam P.
1
Kerr, Peter M.
1
Kim, Woo Gon
1
Kinard, Brian R.
1
Kinard, Jerry L.
1
Knittel, Josoeph R.
1
Kwortnik Jr., Robert J.
1
Leschewski, Andrea
1
Lin, Ingrid Y.
1
Lynn, Ann
1
Macnaughton, Alan
1
Macpherson, David A.
1
Mallinson, Christine
1
Mattila, Anna
1
McCall, Michael
1
McCall, Michael K.
1
McDaniel, Michael A.
1
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International journal of hospitality management
2
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The international journal of human resource management
1
The journal of socio-economics
1
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1
The tipping behavior and motives of US travelers abroad : affected by host nations’ tipping norms?
Lynn, Michael
;
Brewster, Zachary W.
- In:
Journal of travel research : a quarterly publication of …
59
(
2020
)
6
,
pp. 993-1007
Persistent link: https://www.econbiz.de/10012231765
Saved in:
2
Who uses tips as a reward for service and when? : an examination of potential moderators of the service-tipping relationship
Lynn, Michael
;
Jabbour, Patrick
;
Kim, Woo Gon
- In:
Journal of economic psychology : research in economic …
33
(
2012
)
1
,
pp. 90-103
Persistent link: https://www.econbiz.de/10009488965
Saved in:
3
Black-white differences in beliefs about the US restaurant tipping norm : moderated by socio-economic status?
Lynn, Michael
;
Williams, Jerome D.
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 1033-1035
Persistent link: https://www.econbiz.de/10009544255
Saved in:
4
Voluntary tipping and the selective attraction and retention of service workers in the USA : an application of the ASA model
Lynn, Michael
;
Kwortnik Jr., Robert J.
;
Sturman, Michael C.
- In:
The international journal of human resource management
22
(
2011
)
9
,
pp. 1887-1901
Persistent link: https://www.econbiz.de/10009234580
Saved in:
5
Tipping and service quality : a within-subjects analysis
Lynn, Michael
;
Sturman, Michael
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
2
,
pp. 269-275
Persistent link: https://www.econbiz.de/10003978784
Saved in:
6
Individual differences in self-attributed motives for tipping : antecedents, consequences, and implications
Lynn, Michael
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 432-438
Persistent link: https://www.econbiz.de/10003855830
Saved in:
7
Gratitude and gratuity : a meta-analysis of research on the service-tipping relationship
Lynn, Michael
;
McCall, Michael K.
- In:
The journal of socio-economics
29
(
2000
)
2
,
pp. 203-214
Persistent link: https://www.econbiz.de/10001500188
Saved in:
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