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~person:"Malik, Shahab Alam"
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Malik, Shahab Alam
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International journal of productivity and quality management : IJPQM
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International journal of quality & reliability management
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Measuring service quality perceptions of customers in the hotel industry of Pakistan
Malik, Shahab Alam
;
Akhtar, Farheen
;
Raziq, Muhammad Mustafa
- In:
Total quality management & business excellence
31
(
2020
)
3
,
pp. 263-278
Persistent link: https://www.econbiz.de/10012256595
Saved in:
2
Measuring patieints' healthcare service quality perceptions, satisfaction, and loyalty in public and private sector hospitals in Pakistan
Shabbir, Asma
;
Malik, Shahab Alam
;
Malik, Shujah Alam
- In:
International journal of quality & reliability management
33
(
2016
)
5
,
pp. 538-557
Persistent link: https://www.econbiz.de/10011583501
Saved in:
3
Assessing the quality of patient care : a normative decision view
Nasim, Kanwal
;
Malik, Shahab Alam
;
Iqbal, Muhammad Zahid
; …
- In:
International journal of productivity and quality …
13
(
2014
)
2
,
pp. 125-141
Persistent link: https://www.econbiz.de/10010387734
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