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~person:"Min, Ho-key"
~subject:"Electronic Commerce"
~subject:"Hospital"
~subject:"USA"
~type:"article"
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Search: "Dienstleistungsqualität"
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Electronic Commerce
Hospital
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Dienstleistungsqualität
6
Service quality
6
United States
6
Benchmarking
5
AHP approach
2
AHP-Verfahren
2
Customer satisfaction
2
Fast-food industry
2
Kundenzufriedenheit
2
Quality management
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Qualitätsmanagement
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Schnellgastronomie
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Airline
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Analytical hierarchy process
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Comparison
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Consumer behaviour
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Fast Food
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Fast food
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Min, Ho-key
McFadden, Kathleen L.
12
Prybutok, Victor R.
12
Siciliani, Luigi
12
Gowen, Charles, III.
9
Grabowski, David C.
8
Han, Heesup
8
Hanushek, Eric Alan
8
Lee, Donhee
7
Lu, Susan Feng
7
Propper, Carol
7
Straume, Odd Rune
7
Antony, Jiju
6
Chandrasekaran, Aravind
6
Figlio, David N.
6
Gravelle, Hugh
6
Jang, Soocheong
6
Palumbo, Rocco
6
Qin, Hong
6
Rahman, Momotazur
6
Rivkin, Steven G.
6
Bazzoli, Gloria J.
5
Blankson, Charles
5
Brekke, Kurt R.
5
Chakraborty, Subhajit
5
Cudney, Elizabeth A.
5
Eide, Eric R.
5
Johnson, Dana M.
5
Lee, Jung Young
5
Marimon, Frederic
5
Mattila, Anna S.
5
Nechyba, Thomas J.
5
Rebitzer, James B.
5
Rupp, Nicholas G.
5
Russell, Roberta S.
5
Singer, Sara J.
5
Staiger, Douglas
5
Wu, Hsin-Hung
5
Andritsos, Dimitrios A.
4
Bai, Billy
4
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Benchmarking : an international journal ; BIJ
3
International journal of logistics systems and management
1
International journal of services and operations management
1
The journal of services marketing
1
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ECONIS (ZBW)
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1
Measuring the service quality of luxury hotel chains in the USA
Min, Ho-key
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10011927282
Saved in:
2
Benchmarking the service quality of airlines in the United States : an exploratory analysis
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
5
,
pp. 734-751
Persistent link: https://www.econbiz.de/10011401405
Saved in:
3
Cross-cultural competitive benchmarking of fast-food restaurant services
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
20
(
2013
)
2
,
pp. 212-232
Persistent link: https://www.econbiz.de/10009729971
Saved in:
4
Benchmarking the service quality of fast-food restaurant franchises in the USA : a longitudinal study
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
18
(
2011
)
2
,
pp. 282-300
Persistent link: https://www.econbiz.de/10009152844
Saved in:
5
Evaluating the service quality of para-transit systems : an exploratory study of the Toledo area regional transit authority
Min, Ho-key
- In:
International journal of logistics systems and management
9
(
2011
)
3
,
pp. 315-327
Persistent link: https://www.econbiz.de/10009299442
Saved in:
6
Evaluating the comparative service quality of supermarkets using the analytic hierarchy process
Min, Ho-key
- In:
The journal of services marketing
24
(
2010
)
4
,
pp. 283-293
Persistent link: https://www.econbiz.de/10008653376
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