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~person:"Moongela, Hilma"
~person:"Sauer, Nicola E."
~person:"Wong, IpKin Anthony"
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Beziehungsmarketing
7
Consumer behaviour
7
Customer retention
7
Kundenbindung
7
Relationship marketing
7
Customer loyalty
6
Customer satisfaction
6
Kundenzufriedenheit
6
Dienstleistungsqualität
3
Gambling
3
Glücksspiel
3
Service quality
3
Brand image
2
Customer service
2
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Kundenservice
2
Markenimage
2
Namibia
2
Personal banking
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Privatkundengeschäft
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ServQual
2
Brand
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Brand management
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Brand preference
1
Branding
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COVID-19
1
Casino
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Casino marketing
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Complimentary service
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Corporate Social Responsibility
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Corporate social responsibility
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Deutschland
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Fengshui
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Moongela, Hilma
Sauer, Nicola E.
Wong, IpKin Anthony
Prentice, Catherine
4
Rodríguez del Bosque, Ignacio A.
4
Pérez, Andrea
3
Aksoy, Lerzan
2
Bauer, Hans H.
2
Brunsø, Karen
2
Buoye, Alexander
2
Chang, Chun-Ming
2
Chen McCain, Shiang-Lih
2
Faßnacht, Martin
2
Glöckner, Andreas
2
Han, Heesup
2
Islam, Tahir
2
Keiningham, Timothy
2
Korkmaz, Evsen
2
Makanyeza, Charles
2
Meier, Beat
2
Melnyk, Valentyna
2
Mensah, Samuel N-A
2
Molinillo, Sebastian
2
Morell, Alexander
2
Murugan, Rajeswari
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Nazeri, Ali
2
Popp, Bastian
2
Rajendran, G.
2
Ramaseshan, B.
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Sharma, Piyush
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Simon, Carina
2
Srivastava, Medha
2
Stan, Valentina
2
Stein, Alisha
2
Sunaryo
2
Tanford, Sarah
2
Tharik, Mohamed
2
Towfigh, Emanuel V.
2
Verhoef, Peter C.
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Journal of business research : JBR
2
Journal of contemporary management : JMC
2
International journal of contemporary hospitality management
1
Marketing : ZFP ; journal of research and management
1
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
1
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ECONIS (ZBW)
7
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1
Effects of COVID-19 on well-being and customer loyalty : a life event perspective
Sauer, Nicola E.
;
Hofmann, Verena
;
Hebborn, Heike
; …
- In:
Marketing : ZFP ; journal of research and management
45
(
2023
)
2
,
pp. 35-48
Persistent link: https://www.econbiz.de/10014306384
Saved in:
2
Applying the ServQual model to improve customer retention at peoples' bank of Namibia
Mensah, Samuel N-A
;
Moongela, Hilma
- In:
Journal of contemporary management : JMC
7
(
2017
)
2
,
pp. 92-103
Persistent link: https://www.econbiz.de/10011775357
Saved in:
3
Applying the ServQual model to improve customer retention at peoples' bank of Namibia
Mensah, Samuel N-A
;
Moongela, Hilma
- In:
Journal of contemporary management : JMC
8
(
2017
)
4
,
pp. 69-80
Persistent link: https://www.econbiz.de/10011798765
Saved in:
4
Multilevel environment induced impulsive gambling
Wong, IpKin Anthony
;
Prentice, Catherine
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2102-2108
Persistent link: https://www.econbiz.de/10011373144
Saved in:
5
Casino marketing, problem gamblers or loyal customers?
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2084-2092
Persistent link: https://www.econbiz.de/10011373152
Saved in:
6
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
Saved in:
7
Der Beitrag des Markenimage zur Fanloyalität : eine empirische Untersuchung am Beispiel der Klubmarken der Fußball-Bundesliga
Bauer, Hans H.
;
Exler, Stefanie
;
Sauer, Nicola E.
-
2004
Persistent link: https://www.econbiz.de/10002645198
Saved in:
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