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~person:"O'Cass, Aron"
~subject:"Brand image"
~subject:"Consumer behaviour"
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Brand image
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Website
6
Dienstleistungsqualität
4
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Service quality
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Australia
3
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2
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O'Cass, Aron
Urban, Glen L.
8
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7
Laroche, Michel
7
Lennon, Sharron J.
7
Liberali, Guilherme
7
Usman, Osly
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Barrio-GarcÃa, Salvador del
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Bartikowski, Boris
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4
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Carlson, Jamie
4
Foroudi, Pantea
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Ha, Young
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Head, Milena
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Kim, Minjeong
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Okumus, Fevzi
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Parsad, Chandan
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Prashar, Sanjeev
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Singh, Nitish
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3
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Australasian marketing journal
1
Electronic markets : the international journal on networked business
1
The journal of consumer marketing
1
The journal of services marketing
1
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ECONIS (ZBW)
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An e-retailing assessment of perceived website-service innovativeness : implications for website quality evaluations, loyalty and word of mouth
O'Cass, Aron
;
Carlson, Jamie
- In:
Australasian marketing journal
20
(
2012
)
1
,
pp. 28-36
Persistent link: https://www.econbiz.de/10009508012
Saved in:
2
An empirical assessment of consumers' evaluations of web site service quality : conceptualizing and testing a formative model
O'Cass, Aron
;
Carlson, Jamie
- In:
The journal of services marketing
26
(
2012
)
6
,
pp. 419-434
Persistent link: https://www.econbiz.de/10009672373
Saved in:
3
Creating commercially compelling website-service encounters : an examination of the effect of website-service interface performance components on flow experiences
Carlson, Jamie
;
O'Cass, Aron
- In:
Electronic markets : the international journal on …
21
(
2011
)
4
,
pp. 237-253
Persistent link: https://www.econbiz.de/10009405904
Saved in:
4
Managing web site performance taking account of the contingency role of branding in multi-channel retailing
Carlson, Jamie
;
O'Cass, Aron
- In:
The journal of consumer marketing
28
(
2011
)
7
,
pp. 524-531
Persistent link: https://www.econbiz.de/10009407495
Saved in:
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