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~person:"Ok, Chihyung"
~person:"Olugbade, Olusegun A."
~subject:"Job satisfaction"
~subject:"Personalmanagement"
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Search: subject:"Tourismusberufe"
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Job satisfaction
Personalmanagement
Tourism employees
11
Tourismusberufe
11
Hotel industry
9
Hotellerie
9
Arbeitszufriedenheit
7
Arbeitsverhalten
5
Leistungsmotivation
5
Work behaviour
5
Work motivation
5
Arbeitskräfte
4
Arbeitsleistung
4
Dienstleistungsqualität
4
Job performance
4
Service quality
4
Workforce
4
Emotion
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Employee retention
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Mitarbeiterbindung
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Nigeria
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Stress
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Work stress
3
Beziehungsmarketing
2
Customer satisfaction
2
Customer service
2
Human Resource Management
2
Intelligence
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Intelligenz
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Kundenservice
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Kundenzufriedenheit
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Personality psychology
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Persönlichkeitspsychologie
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Relationship marketing
2
depersonalization
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Airline
1
Anforderungsprofil
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Ok, Chihyung
Olugbade, Olusegun A.
Karatepe, Osman M.
33
Jung, Hyo Sun
9
Yoon, Hye Hyun
9
Hancer, Murat
6
Kim, Peter Beomcheol
6
Grobelna, Aleksandra
5
Lee, JungHoon
5
Chen, Han
4
Han, Heesup
4
Kim, Seongseop
4
Wang, Yao-Chin
4
Ampofo, Emmanuel Twumasi
3
Babakus, Emin
3
Bufquin, Diego
3
Cheung, Catherine
3
Golubovskaya, Maria
3
Huan, Tzung-cheng
3
Leung, Xi Y.
3
Okumus, Bendegul
3
Park, Jeong-Yeol
3
Shi, Xiaolin
3
Solnet, David
3
Xu, Shi
3
Yavas, Ugur
3
Zoghbi-Manrique-de-Lara, Pablo
3
Aboramadan, Mohammed
2
Aguiar-Quintana, Teresa
2
Amissah, Eunice Fay
2
Araujo-Cabrera, Yasmina
2
Ayoun, Baker
2
Azila-Gbettor, Edem Maxwell
2
Bonn, Mark Andrew
2
Bouzari, Mona
2
Burke, Ronald J.
2
Cain, Lisa
2
Chaulagain, Suja
2
Cho, Seonghee
2
Daskin, Mustafa
2
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International journal of hospitality management
2
International journal of contemporary hospitality management
1
Journal of hospitality marketing & management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The service industries journal
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
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1
Stressors, work engagement and their effects on hotel employee outcomes
Olugbade, Olusegun A.
;
Karatepe, Osman M.
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 279-298
Persistent link: https://www.econbiz.de/10012203288
Saved in:
2
Customer incivility and employees' outcomes in the hotel : testing the mediating role of emotional exhaustion
Alola, Uju Violet
;
Olugbade, Olusegun A.
;
Avci, Turgay
; …
- In:
Tourism management perspectives : TMP
29
(
2019
),
pp. 9-17
Persistent link: https://www.econbiz.de/10011998017
Saved in:
3
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
4
Hotel employee work engagement and its consequences
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 133-166
Persistent link: https://www.econbiz.de/10011453982
Saved in:
5
The mediating role of work engagement in the relationship between high-performance work practices and job outcomes of employees in Nigeria
Karatepe, Osman M.
;
Olugbade, Olusegun A.
- In:
International journal of contemporary hospitality management
28
(
2016
)
10
,
pp. 2350-2371
Persistent link: https://www.econbiz.de/10011567348
Saved in:
6
Drivers of work engagement : an examination of core self-evaluations and psychological climate among hotel employees
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
44
(
2015
),
pp. 84-98
Persistent link: https://www.econbiz.de/10010501233
Saved in:
7
Reducing burnout and enhancing job satisfaction : critical role of hotel employees' emotional intelligence and emotional labor
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1101-1112
Persistent link: https://www.econbiz.de/10009566991
Saved in:
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