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~person:"Oltra-Badenes, Raul"
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Beziehungsmarketing
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Oltra-Badenes, Raul
Herstatt, Cornelius
144
Brem, Alexander
109
Gassmann, Oliver
108
Bessant, John R.
71
Möslein, Kathrin
69
Tidd, Joseph
61
Gemünden, Hans Georg
55
Daim, Tugrul U.
54
Van Haverbeke, Wim
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Piller, Frank T.
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Bouncken, Ricarda B.
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Carayannis, Elias G.
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Chen, Jin
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Frattini, Federico
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Hauschildt, Jürgen
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Ratten, Vanessa
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Kraus, Sascha
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Rammer, Christian
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Chesbrough, Henry William
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Ritala, Paavo
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Verganti, Roberto
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Brockhoff, Klaus
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Lichtenthaler, Ulrich
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Reichwald, Ralf
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Bogers, Marcel L. A. M.
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Meissner, Dirk
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Roper, Stephen
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Czarnitzki, Dirk
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Veugelers, Reinhilde
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Audretsch, David B.
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Henry, Craig
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Messeni Petruzzelli, Antonio
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Voigt, Kai-Ingo
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Ernst, Holger
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Hurmelinna-Laukkanen, Pia
34
Vrontis, Demetris
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Cassiman, Bruno
33
Dodgson, Mark
33
Magnusson, Mats
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Dell'Era, Claudio
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Economic research
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Journal of business research : JBR
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ECONIS (ZBW)
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Customer relationship management and its impact on innovation : a literature review
Guerola-Navarro, Vicente
;
Gil-Gomez, Hermenegildo
; …
- In:
Journal of business research : JBR
129
(
2021
),
pp. 83-87
Persistent link: https://www.econbiz.de/10012509303
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2
Research model for measuring the impact of customer relationship management (CRM) on performance indicators
Guerola-Navarro, Vicente
;
Oltra-Badenes, Raul
; …
- In:
Economic research
34
(
2021
)
1,3
,
pp. 2669-2691
Persistent link: https://www.econbiz.de/10014231962
Saved in:
3
Customer relationship management : digital transformation and sustainable business model innovation
Gil-Gomez, Hermenegildo
;
Guerola-Navarro, Vicente
; …
- In:
Economic research
33
(
2020
)
1,3
,
pp. 2733-2750
Persistent link: https://www.econbiz.de/10013192671
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