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~person:"Pérez, Andrea"
~subject:"Anlageverhalten"
~subject:"Customer satisfaction"
~subject:"Privatkundengeschäft"
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Anlageverhalten
Customer satisfaction
Privatkundengeschäft
Beziehungsmarketing
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Relationship marketing
4
Bank
3
Consumer behaviour
3
Customers
3
Konsumentenverhalten
3
Kundenzufriedenheit
3
Loyalty
2
Perception
2
Wahrnehmung
2
CSR
1
CSR expectations
1
CSR perceptions
1
Commercial banks
1
Confidence
1
Corporate social responsibility perceptions
1
Demography
1
Developing economy
1
Dienstleistungsqualität
1
Erwartungsbildung
1
Expectation formation
1
Identification
1
Pakistan
1
Perceived service quality
1
Perceptions
1
Personal banking
1
Psychology
1
Repurchase
1
Retail banking
1
Satisfaction
1
Savings bank
1
Savings banks
1
Service quality
1
Sparkasse
1
Stakeholder
1
Trust
1
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Pérez, Andrea
Hoffmann, Arvid O. I.
3
Aksoy, Lerzan
2
Amin, Muslim
2
Bang, Nguyen
2
Choudhury, Koushiki
2
Dimitriadis, Sergios
2
Kaura, Vinita
2
Ladeira, Wagner Junior
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Rodríguez del Bosque, Ignacio A.
2
Roy, Sanjit Kumar
2
Sampaio, Cláudio Hoffmann
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Santini, Fernando de Oliveira
2
Abu Bakar, Juhaida
1
Adewoye, Oyerinde J.
1
Al-Eisawi, Dima
1
Al-Hawari, Mohd Ahmad
1
Al-jazzazi, Akram
1
Amoako, George Kofi
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Anabila, Peter
1
Araujo, Clecio Falcao
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Arcand, Manon
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Arvidsson, Niklas
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Ashill, Nicholas J.
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Aspara, Jaakko
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Ayo, Charles K.
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Balaji, M. S.
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Ball, Joan
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Bandyopadhyay, Nirmalya
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Bapat, Dhananjay
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Berraies, Sarra
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Bhat, Suhail Ahmad
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Birnbrich, Cornelia
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The international journal of bank marketing : IJBM
3
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ECONIS (ZBW)
3
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Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
Saved in:
2
The stakeholder management theory of CSR : a multidimensional approach in understanding customer identification and satisfaction
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 731-751
Persistent link: https://www.econbiz.de/10011606427
Saved in:
3
Customer responses to CSR in the Pakistani banking industry
Khan, Zia
;
Ferguson, David
;
Pérez, Andrea
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 471-493
Persistent link: https://www.econbiz.de/10011384253
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