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~person:"Pham Ngoc Thuy"
~subject:"Konsumentenverhalten"
~subject:"Kundenintegration"
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Konsumentenverhalten
Kundenintegration
Dienstleistungsqualität
9
Service quality
9
Customer satisfaction
8
Kundenzufriedenheit
8
Viet Nam
8
Vietnam
8
Customer integration
7
Beziehungsmarketing
5
Relationship marketing
5
Betriebliche Wertschöpfung
4
Gesundheitsversorgung
4
Gesundheitswesen
4
Health care
4
Health care system
4
Value creation
4
Customer value
3
Dienstleistungssektor
3
Kundenwert
3
Service industry
3
Consumer behaviour
2
Customer participation
2
Service-Dominant Logic
2
Service-dominant logic
2
Social values
2
Soziale Werte
2
Transformative service
2
Adherence
1
Airline
1
Asia
1
Asien
1
Automotive retail service
1
Autonomous motivation
1
Capability
1
Co-creation effort
1
Consultancy services
1
Consultation
1
Deep acting
1
Dental service
1
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8
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8
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English
8
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Pham Ngoc Thuy
Le Nguyen Hau
7
Pham Ngoc Tram Anh
3
Pham, Ngoc
3
Hossain, Tofazzal
2
Dao Thi Xuan Mai
1
Evangelista, Felicitas
1
Felix, Reto
1
Gi-Du, Kang
1
Hoang, Minh
1
Li, Yuanqing
1
Luu Thanh Tan Nguyen
1
Mai Thi My‑Quyen
1
Minor, Michael
1
Ngo Hai Quynh
1
Ngo Pham Ngoc Nha
1
Ngoc Thai Pham
1
Nguyen Hong Phuoc
1
Nguyen Thanh Hoai
1
Nguyen, Steven
1
Nhu Ty Nguyen
1
Pham, Henry Huan
1
Pham, Huan
1
Quang Hung Le
1
Tran Thi Phuong Thao
1
Vasquez, Arturo
1
Wang, Hongxin
1
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Service business
5
Journal of economic development
1
Marketing intelligence & planning
1
The service industries journal
1
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ECONIS (ZBW)
8
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1
Enabling customer co-creation behavior at a distance : the case of patients using self-monitoring handheld devices in healthcare
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
16
(
2022
)
1
,
pp. 99-123
Persistent link: https://www.econbiz.de/10013172567
Saved in:
2
The dual outcomes of frontliner’s autonomous motivation and deep acting in service co-creation : a dyadic approach
Nguyen Hong Phuoc
;
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
16
(
2022
)
1
,
pp. 159-186
Persistent link: https://www.econbiz.de/10013172571
Saved in:
3
The effects of interaction behaviors of service frontliners on customer participation in the value co-creation : a study of health care service
Le Nguyen Hau
;
Pham Ngoc Tram Anh
;
Pham Ngoc Thuy
- In:
Service business
11
(
2017
)
2
,
pp. 253-277
Persistent link: https://www.econbiz.de/10011732272
Saved in:
4
The role of service encounter interaction behavior in activating customer participation and co-creating value in the health care service
Le Nguyen Hau
;
Pham Ngoc Tram Anh
;
Pham Ngoc Thuy
;
Tran …
- In:
Journal of economic development
23
(
2016
)
2
,
pp. 100-119
Persistent link: https://www.econbiz.de/10011647701
Saved in:
5
Mindful co-creation of transformative service for better well-being
Mai Thi My‑Quyen
;
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
14
(
2020
)
3
,
pp. 413-437
Persistent link: https://www.econbiz.de/10012304287
Saved in:
6
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
7
Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
10
(
2016
)
3
,
pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
Saved in:
8
Using service convenience to reduce perceived cost
Pham Ngoc Thuy
- In:
Marketing intelligence & planning
29
(
2011
)
5
,
pp. 473-487
Persistent link: https://www.econbiz.de/10009384826
Saved in:
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