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~person:"Prentice, Catherine"
~subject:"Foreign investment"
~subject:"Kundenzufriedenheit"
~subject:"Macroeconomic performance"
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Foreign investment
Kundenzufriedenheit
Macroeconomic performance
Dienstleistungsqualität
5
Gambling
5
Glücksspiel
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Macau
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Service quality
5
Consumer behaviour
4
Customer satisfaction
4
Konsumentenverhalten
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Beziehungsmarketing
3
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Macau casinos
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Membership
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Southeast Asia
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Südostasien
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Addiction
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Attitudinal loyalty
1
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Casino marketing, Macau
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Casino service quality
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China
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Chinese gamblers
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attitudinal loyalty
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Prentice, Catherine
Chan, Sow Hup
2
Holroyd, Carin
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To, Wai Ming
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An, Zhiyong
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International journal of hospitality management
2
Psychology & marketing
1
Services marketing quarterly
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ECONIS (ZBW)
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Revisiting problem gamblers' harsh gaze on casino services : applying complexity theory to identify exceptional customers
Woodside, Arch G.
;
Prentice, Catherine
;
Larsen, Anders
- In:
Psychology & marketing
32
(
2015
)
1
,
pp. 65-77
Persistent link: https://www.econbiz.de/10011287634
Saved in:
2
A patron, a referral and why in Macau casinos : the case of mainland Chinese gamblers
Zeng, Zhong Lu
;
Prentice, Catherine
- In:
International journal of hospitality management
36
(
2014
),
pp. 167-175
Persistent link: https://www.econbiz.de/10010239298
Saved in:
3
Linking service quality, customer satisfaction and loyalty in casinos, does membership matter?
Dong, Shi Yong
;
Prentice, Catherine
;
He, Wei
- In:
International journal of hospitality management
40
(
2014
),
pp. 81-91
Persistent link: https://www.econbiz.de/10010388587
Saved in:
4
Attitudinal and behavioral loyalty amongst casino players in Macau
Prentice, Catherine
- In:
Services marketing quarterly
34
(
2013
)
4
,
pp. 309-321
Persistent link: https://www.econbiz.de/10010208598
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