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~person:"Qin, Hong"
~person:"Shelman, Mary L."
~subject:"Customer satisfaction"
~subject:"Empirical method"
~subject:"Fast food"
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Customer satisfaction
Empirical method
Fast food
Fast-food industry
7
Schnellgastronomie
7
Dienstleistungsqualität
6
Service quality
6
Kundenzufriedenheit
5
China
4
USA
3
United States
3
Comparison
2
Vergleich
2
Business model
1
Consumer behaviour
1
Emerging economies
1
Empirische Methode
1
Ethnologie
1
Ethnology
1
Factor analysis
1
Faktorenanalyse
1
Fast Food
1
Gastronomie
1
Geschäftsmodell
1
International market entry
1
Internationaler Markteintritt
1
Konsumentenverhalten
1
Multinationales Unternehmen
1
National culture
1
Nationalkultur
1
Product quality
1
Produktqualität
1
Quality management
1
Qualitätsmanagement
1
Restaurant industry
1
Schwellenländer
1
Transnational corporation
1
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5
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5
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Qin, Hong
Shelman, Mary L.
Prybutok, Victor R.
5
Abrahamsson, Sara
4
Bütikofer, Aline
4
Karbownik, Krzysztof
4
Burton, Scot
3
Howlett, Elizabeth
3
Ababneh, Khaldoun I.
2
Bhanot, Sandeep
2
Currie, Janet
2
DellaVigna, Stefano
2
Han, Heesup
2
Heider, Raphael
2
Moretti, Enrico
2
Pathania, Vikram
2
Ponnaiyan, Subramaniam
2
Prybutok, Victor
2
Ryu, Kisang
2
Srivastava, R. K.
2
Tangari, Andrea Heintz
2
Ab Rahman, N. Alia Fahada W.
1
Abdelhakim, Ayman Safi
1
Abou-Shouk, Mohamed
1
Abu Siam, Yousef Ibrahim
1
Acee-Eke, Beatrice Chinyere
1
Ahmad, Nawaz
1
Akhtar, Waheed
1
Alimwidodo, Patrick Christian
1
Alon, Ilan
1
Aprahamian, Hrayer
1
Arciniega, Luis M.
1
Aruppillai, Thayaparan
1
Baccouche, Mona
1
Bagos Wahyudi Amin Tohari
1
Basker, Emek
1
Bedard, Kelly
1
Bencsik, Panka
1
Benefield, Mike
1
Blankson, Charles
1
Bougoure, Ursula-Sigrid
1
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Quality management journal : QMJ
2
International journal of quality & reliability management
1
International journal of quality and service sciences
1
International journal of services and standards
1
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ECONIS (ZBW)
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1
The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009659103
Saved in:
2
Quantitative comparison of service quality and recoverability measures
Qin, Hong
;
Prybutok, Victor R.
;
Zhou, Jun
- In:
International journal of services and standards
7
(
2011
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10009389323
Saved in:
3
Perceived service quality in fast-food restaurants: empirical evidence from China
Qin, Hong
;
Prybutok, Victor R.
;
Zhao, Qilan
- In:
International journal of quality & reliability management
27
(
2010
)
4/5
,
pp. 424-437
Persistent link: https://www.econbiz.de/10003987808
Saved in:
4
Service quality, customer satisfaction, and behavioral intentions in fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
- In:
International journal of quality and service sciences
1
(
2009
)
1
,
pp. 78-95
Persistent link: https://www.econbiz.de/10003915104
Saved in:
5
Determinants of customer-perceived service quality in fast-food restaurants and their relationship to customer satisfaction and behavioral intentions
Qin, Hong
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
15
(
2008
)
2
,
pp. 35-50
Persistent link: https://www.econbiz.de/10003783570
Saved in:
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