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~person:"Ramsey, Elaine"
~person:"Rohman, Fatchur"
~person:"Varajão, João"
~subject:"Kundenzufriedenheit"
~subject:"SME"
~type_genre:"Article in journal"
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Kundenzufriedenheit
SME
E-commerce
11
Electronic Commerce
11
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6
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6
Online retailing
6
Online-Handel
6
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Ramsey, Elaine
Rohman, Fatchur
Varajão, João
Parayitam, Satyanarayana
6
Román, Sergio
6
Xu, Xun
6
Park, Jungkun
5
Rana, Nripendra P.
5
Anderson, Rolph E.
4
Arfan Shahzad
4
Bang, Nguyen
4
Bhatnagar, Amit
4
Carlson, Jamie
4
Cho, Yun Kyung
4
Chung, Namho
4
Dwivedi, Yogesh Kumar
4
Ha, Hong Youl
4
Hassan, Rohail
4
Ibbotson, Patrick
4
Law, Rob
4
Piercy, Niall
4
Prybutok, Victor R.
4
Riquelme, Isabel P.
4
Sajad Rezaei
4
Svatošová, Veronika
4
Tandon, Urvashi
4
Thomas, Brychan
4
Tolstoy, Daniel
4
Verma, Pranay
4
Zhang, Zili
4
Zhang, Ziqiong
4
Abou-Shouk, Mohamed
3
Adil, Mohd
3
Aslam, Wajeeha
3
Bilgihan, Anil
3
Bradley, Graham L.
3
Bressolles, Grégory
3
Che, Tong
3
Chong, Alain Yee Loong
3
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3
Farhat, Kashif
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International review of applied economics
1
Journal of small business and enterprise development
1
Journal of strategic marketing
1
Management information systems : mis quarterly
1
The service industries journal
1
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ECONIS (ZBW)
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1
The antecedents of repurchase intention in the Indonesian e-commerce marketplace mediating role of trust
Sudirman, Mutiyah Mappeaty
;
Aisjah, Siti
;
Rohman, Fatchur
-
2022
Persistent link: https://www.econbiz.de/10013445480
Saved in:
2
The antecedents of repurchase intention at user online travel agents in Indonesia mediated by brand image
Permatasari, Ratih Devita
;
Rohman, Fatchur
;
Sri Palupi …
-
2022
Persistent link: https://www.econbiz.de/10013494053
Saved in:
3
The antecedents of repurchase intention in Indonesian e-commerce marketplace customers during the COVID-19 pandemic with age as a moderating variable : a study on e-commerce market...
Dewi, Ayu Savitri
;
Rohman, Fatchur
;
Hapsari, Raditha
-
2022
Persistent link: https://www.econbiz.de/10013406926
Saved in:
4
The effect of perceived ease of use on continuance intention through perceived usefulness and trust : a study on Klikindomaret service users in Malang City
Jatimoyo, Dading
;
Rohman, Fatchur
;
Djazuli, Atim
-
2021
Persistent link: https://www.econbiz.de/10012619862
Saved in:
5
Trust, satisfaction, and online repurchase intention : the moderating role of perceived effectiveness of e-commerce institutional mechanisms
Fang, Yulin
;
Qureshi, Israr
;
Sun, Heshan
;
McCole, Patrick
; …
- In:
Management information systems : mis quarterly
38
(
2014
)
2
,
pp. 407-427
Persistent link: https://www.econbiz.de/10010425085
Saved in:
6
Exploring and explaining SME marketing : investigating e-CRM using a mixed methods approach
Harrigan, Paul
;
Ramsey, Elaine
;
Ibbotson, Patrick
- In:
Journal of strategic marketing
20
(
2012
)
2
,
pp. 127-163
Persistent link: https://www.econbiz.de/10009630780
Saved in:
7
Investigating the e-CRM activities of Irish SMEs
Harrigan, Paul
;
Ramsey, Elaine
;
Ibbotson, Patrick
- In:
Journal of small business and enterprise development
16
(
2009
)
3
,
pp. 443-465
Persistent link: https://www.econbiz.de/10003884796
Saved in:
8
The mitigating effects of uncertainty on 'e' innovation propensity : some service sector evidence
Ramsey, Elaine
;
Ibbotson, Patrick
;
McCole, Patrick
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 53-72
Persistent link: https://www.econbiz.de/10003732958
Saved in:
9
Evaluating public policy formation and support mechanism for technological innovation
Ramsey, Elaine
;
Bond, Derek
- In:
International review of applied economics
21
(
2007
)
3
,
pp. 403-418
Persistent link: https://www.econbiz.de/10003612709
Saved in:
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