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~person:"Román, Sergio"
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Salespeople
5
Verkaufspersonal
5
Lieferantenmanagement
3
Selling
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Supplier relationship management
3
Verkauf
3
B-to-B-Marketing
2
Beziehungsmarketing
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Customer satisfaction
2
Customer service
2
Kundenservice
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service encounter
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B2B
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Competence
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Consumer behaviour
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Customer-oriented selling
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Deutschland
1
Dienstleistungsqualität
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Employee retention
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Germany
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Hierarchical position of the buyer
1
Kompetenz
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Konsumentenverhalten
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Leistungsmotivation
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Loyalty
1
Mitarbeiterbindung
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Occupational qualification
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Outcome performance
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Perceived adaptive selling
1
Qualifikation
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Román, Sergio
Agnihotri, Raj
35
Ahearne, Michael
35
Rapp, Adam
27
Bolander, Willy
22
Wieseke, Jan
22
Hughes, Douglas E.
21
Jaramillo, Fernando
21
Alavi, Sascha
20
Friend, Scott B.
20
Rutherford, Brian N.
20
Chaker, Nawar N.
19
Johnson, Jeff S.
19
Rangarajan, Deva
19
Schwepker, Charles H. <Jr.>
19
Guenzi, Paolo
17
Itani, Omar S.
17
Pullins, Ellen
17
Schmitz, Christian
17
Singh, Ramendra
17
Evans, Kenneth R.
16
Habel, Johannes
16
Homburg, Christian
16
Lam, Son K.
16
Marshall, Greg W.
16
Plouffe, Christopher R.
16
Verbeke, Willem J. M. I.
16
Onyemah, Vincent
15
Zablah, Alex R.
15
Mallin, Michael L.
14
Mulki, Jay P.
14
Panagopoulos, Nikolaos G.
14
Bagozzi, Richard P.
13
Bush, Alan J.
13
Haas, Alexander
13
Hochstein, Bryan
13
Lee, Nick
13
Madhani, Pankaj M.
13
DeCarlo, Thomas E.
12
Dugan, Riley
12
Hartmann, Nathaniel N.
12
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The journal of business & industrial marketing
2
International journal of business excellence
1
Journal of the Academy of Marketing Science
1
The service industries journal
1
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ECONIS (ZBW)
5
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Comparing the life-cycles of service sales between buyers and sellers in business relationships through a teleological lens
Rodríguez, Rocío
;
Svensson, Göran
;
Román, Sergio
- In:
International journal of business excellence
15
(
2018
)
1
,
pp. 95-113
Persistent link: https://www.econbiz.de/10011954188
Saved in:
2
The influence of sales force technology use on outcome performance
Román, Sergio
;
Rodríguez, Rocío
- In:
The journal of business & industrial marketing
30
(
2015
)
6
,
pp. 771-783
Persistent link: https://www.econbiz.de/10011382418
Saved in:
3
Does the hierarchical position of the buyer make a difference? : the influence of perceived adaptive selling on customer satisfaction and loyalty in a business-to-business context
Román, Sergio
;
Martín, Pedro Juan
- In:
The journal of business & industrial marketing
29
(
2014
)
5
,
pp. 364-373
Persistent link: https://www.econbiz.de/10010393925
Saved in:
4
Salesperson's listening in buyer-seller service relationships
Román, Sergio
- In:
The service industries journal
34
(
2014
)
7
,
pp. 630-644
Persistent link: https://www.econbiz.de/10010385547
Saved in:
5
Antecedents and consequences of adaptive selling confidence and behavior : a dyadic analysis of salespeople and their customers
Román, Sergio
;
Iacobucci, Dawn
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
3
,
pp. 363-382
Persistent link: https://www.econbiz.de/10003986399
Saved in:
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