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~person:"Ruyter, Ko de"
~subject:"Customer satisfaction"
~subject:"Social Web"
~type_genre:"Article in journal"
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Customer satisfaction
Social Web
Social web
14
Consumer behaviour
8
Konsumentenverhalten
8
Virtual reality
7
Virtuelle Realität
7
Beziehungsmarketing
6
Relationship marketing
6
Communication
3
Internet marketing
3
Kommunikation
3
Online-Marketing
3
Text
3
Augmented reality
2
E-commerce
2
Einzelhandel
2
Electronic Commerce
2
Experiment
2
Kundenzufriedenheit
2
Online retailing
2
Online-Handel
2
Retail trade
2
Social media
2
Social psychology
2
Social relations
2
Soziale Beziehungen
2
Sozialpsychologie
2
Viral marketing
2
Virales Marketing
2
Web 2.0 technologies
2
Web 2.0-Technologien
2
speech act theory
2
Arbeitsgruppe
1
Arbeitsverhalten
1
Augmented Reality
1
Bank
1
Betriebswirtschaftsstudium
1
Brand management
1
Business cycle
1
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Article
14
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Article in journal
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14
Arbeitspapier
1
Graue Literatur
1
Non-commercial literature
1
Working Paper
1
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English
14
Author
All
Ruyter, Ko de
Dwivedi, Yogesh Kumar
28
Law, Chun Hung Roberts
24
Loureiro, Sandra Maria Correia
21
Rita, Paulo
21
Füller, Johann
20
Filieri, Raffaele
19
Hajli, Nick
19
Harrigan, Paul
19
Pitt, Leyland F.
19
Agnihotri, Raj
17
Flavián Blanco, Carlos
16
Qiu, Liangfei
16
Tan, Yong
16
Bigné Alcañiz, J. Enrique
15
Laurell, Christofer
15
Whinston, Andrew B.
15
Dennis, Alan
14
Dhir, Amandeep
14
Haenlein, Michael
14
Rana, Nripendra P.
14
Vrontis, Demetris
14
Akram, Umair
13
Casaló, Luis V.
13
Kumar, Vikas
13
Luo, Xin
13
Stephen, Andrew T.
13
Hennig-Thurau, Thorsten
12
Hinz, Oliver
12
Kane, Gerald C.
12
Lu, Yaobin
12
Sandström, Christian
12
Saxton, Gregory D.
12
Berthon, Pierre R.
11
Bilgihan, Anil
11
Etter, Michael
11
Foroudi, Pantea
11
Hollebeek, Linda D.
11
Itani, Omar S.
11
Ko, Eunju
11
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Psychology & marketing
3
Journal of service research : JSR
2
International journal of electronic commerce : IJEC
1
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Journal of management information systems : JMIS
1
Journal of retailing
1
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
1
The journal of consumer marketing
1
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ECONIS (ZBW)
14
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14
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1
How to strategically choose or combine augmented and virtual reality for improved online experiential retailing
Hilken, Tim
;
Chylinski, Mathew
;
Keeling, Debbie I.
; …
- In:
Psychology & marketing
39
(
2022
)
3
,
pp. 495-507
Persistent link: https://www.econbiz.de/10012817124
Saved in:
2
A hierarchical model of virtual experience and its influences on the perceived value and loyalty of customers
Piyathasanan, Bhuminan
;
Mathies, Christine
;
Wetzels, Martin
- In:
International journal of electronic commerce : IJEC
19
(
2014/2015
)
2
,
pp. 126-158
Persistent link: https://www.econbiz.de/10011433898
Saved in:
3
Unveiling what is written in the stars : analyzing explicit, implicit, and discourse patterns of sentiment in social media
Ordenes, Francisco Villarroel
;
Ludwig, Stephan
;
Ruyter, …
- In:
Journal of consumer research : JCR ; an …
43
(
2017
)
6
,
pp. 875-894
Persistent link: https://www.econbiz.de/10011770780
Saved in:
4
Decoding social media speak : developing a speech act theory research agenda
Ludwig, Stephan
;
Ruyter, Ko de
- In:
The journal of consumer marketing
33
(
2016
)
2
,
pp. 124-134
Persistent link: https://www.econbiz.de/10011524150
Saved in:
5
Untangling a web of lies : exploring automated detection of deception in computer-mediated communication
Ludwig, Stephan
;
Laer, Tom van
;
Ruyter, Ko de
; …
- In:
Journal of management information systems : JMIS
33
(
2016
)
2
,
pp. 511-541
Persistent link: https://www.econbiz.de/10011616128
Saved in:
6
GOSIP in cyberspace : conceptualization and scale development for general online social interaction propensity
Blazevic, Vera
;
Wiertz, Caroline
;
Cotte, June
;
Ruyter, Ko de
- In:
Journal of interactive marketing : a quarterly …
28
(
2014
)
2
,
pp. 87-100
Persistent link: https://www.econbiz.de/10010399476
Saved in:
7
Satisfaction with online commercial group chat : the influence of perceived technology attributes, chat group characteristics, and advisor communication style
Dolen, Willemijn M. van
;
Dabholkar, Pratibha A.
; …
- In:
Journal of retailing
83
(
2007
)
3
,
pp. 339-358
Persistent link: https://www.econbiz.de/10003517362
Saved in:
8
Understanding willingness to pay for social network sites
Vock, Marlene
;
Dolen, Willemijn M. van
;
Ruyter, Ko de
- In:
Journal of service research : JSR
16
(
2013
)
3
,
pp. 311-325
Persistent link: https://www.econbiz.de/10009782139
Saved in:
9
Destination social business : exploring an organization's journey with social media, collaborative community and expressive individuality
Weinberg, Bruce D.
;
Ruyter, Ko de
;
Dellarocas, Chrysanthos
- In:
Journal of interactive marketing : a quarterly …
27
(
2013
)
4
,
pp. 299-310
Persistent link: https://www.econbiz.de/10010242269
Saved in:
10
A walk in customers' shoes : how attentional bias modification affects ownership of integrity-violating social media posts
Laer, Tony van
;
Ruyter, Ko de
;
Cox, David
- In:
Journal of interactive marketing : a quarterly …
27
(
2013
)
1
,
pp. 14-27
Persistent link: https://www.econbiz.de/10009718240
Saved in:
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