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~person:"Sloot, Laurens M."
~person:"Yan, Ruiliang"
~person:"Zielke, Stephan"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Einzelhandel
51
Retail trade
50
Consumer behaviour
20
Konsumentenverhalten
20
Distribution channel
17
Vertriebsweg
17
Online retailing
10
Online-Handel
10
Retailing
10
Preismanagement
9
Pricing strategy
9
Game theory
7
Spieltheorie
7
Beziehungsmarketing
6
Customer satisfaction
6
Relationship marketing
6
Theorie
5
Theory
5
Competition
4
Einzelhandelspreis
4
Handelsmarketing
4
Retail assortment
4
Retail marketing
4
Retail price
4
Sortiment
4
Wettbewerb
4
Brand image
3
Category Management
3
Category management
3
Deutschland
3
Dienstleistungsqualität
3
E-commerce
3
Electronic Commerce
3
Germany
3
Internet marketing
3
Markenimage
3
Marketing management
3
Marketingmanagement
3
Nachhaltigkeit
3
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Sloot, Laurens M.
Yan, Ruiliang
Zielke, Stephan
Gil Saura, Irene
11
Ruiz-Molina, María-Eugenia
5
Coughlan, Joseph
4
Evanschitzky, Heiner
4
Lombart, Cindy
4
Moliner-Velázquez, Beatriz
4
Mortimer, Gary
4
Román, Sergio
4
Sajad Rezaei
4
Willems, Kim
4
Ahmed, Salma
3
Arsalan Najmi
3
Bang, Nguyen
3
Bolton, Ruth N.
3
Boslau, Madlen
3
Castaldo, Sandro
3
Chiguvi, Douglas
3
Duggal, Ekta
3
Gustafsson, Anders
3
Hellström, Daniel
3
Herter, Márcia Maurer
3
Hunneman, Auke
3
Kennedy, Aileen
3
Khaled, Amgad S. D.
3
Louis, Didier
3
Marín, Antonio
3
Molinillo, Sebastian
3
Muathe, Stephen
3
Mwencha, Peter
3
Naser Valaei
3
Pinto, Diego Costa
3
Riquelme, Isabel P.
3
Ruiz-Molina, Maria-Eugenia
3
Schwertfeger, Marko
3
Singh, Ajmer
3
Swoboda, Bernhard
3
Söderlund, Magnus
3
Tarasi, Crina O.
3
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3
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Göttinger Beiträge zur Handels- und Distributionswissenschaft : Arbeitspapier Nr. ...
1
Journal of business research : JBR
1
Journal of retailing
1
Journal of retailing and consumer services
1
Marketing : journal of research and management
1
The international review of retail, distribution and consumer research
1
Source
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ECONIS (ZBW)
6
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1
Shopping app features : their impact on customer satisfaction and loyalty
Sinemus, Kathrin
;
Zielke, Stephan
;
Dobbelstein, Thomas
- In:
The international review of retail, distribution and …
32
(
2022
)
4
,
pp. 423-449
Persistent link: https://www.econbiz.de/10013411673
Saved in:
2
The impact of hard discounter presence on store satisfaction and store loyalty
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012434278
Saved in:
3
The moderating role of shopping trip type in store satisfaction formation
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of business research : JBR
78
(
2017
),
pp. 133-142
Persistent link: https://www.econbiz.de/10011736263
Saved in:
4
The impact of consumer confidence on store satisfaction and share of wallet formation
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of retailing
91
(
2015
)
3
,
pp. 516-532
Persistent link: https://www.econbiz.de/10011377071
Saved in:
5
Eine qualitative Untersuchung von Preisimages im Handel
Zielke, Stephan
-
2008
Persistent link: https://www.econbiz.de/10003652602
Saved in:
6
Self-service and traditional check-outs in a retail setting : an analysis of perceptual differences and satisfaction drivers
Zielke, Stephan
;
Lietke, Britta
;
Toporowski, Waldemar
; …
- In:
Marketing : journal of research and management
4
(
2008
)
1
,
pp. 24-37
Persistent link: https://www.econbiz.de/10003709018
Saved in:
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